Hi ca u help just bought this laptop 1 week ago an i was watching streaming movies an other stuff full screen no probs then all of a sudden when i go full screen now it goes black but ye can here the sound as though its there playin normal
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Laptop computers have power saver features that will blank the screen after a period of no input. Default on these can be as short as one minute. Users can change these settings to avoid screen blanking, especially when doing thins like watching movies or streaming video. The power saver feature may be different, and thus the screen shut off timer may be different when the unit is plugged in.
When downloading videos from sites such as You Tube, the download is known as "streaming video". It fills the buffers on your machine and then displays it on your screen. If your connection is not fast enough, the buffers will empty before the data stream can re-fill them. This produces the stop start situation. The best way to overcome this is to do something else while the video plays, then come back when it's finished and replay it...it will now play ok. If your connection is slow, then it's likey its timing out during the download of movies or TV shows, stopping the data flow.
This has nothing to do with Netflix, you would get the same result with any DVD regardless of its origin. Chances are that is the laptop trying to revert to a screen saver or power save mode during the movie.
Check your laptop's power and screen saver settings. If you are experiencing the problem every 3 minutes or so, your screen saver is most likely scheduled to go on after 3 minutes of inactivity. The same goes for your monitor-- it may try to dim or turn off after a certain amount of time.
To change these settings to a longer delay, go to your desktop and right click. Select "Properties". Choose the "screen saver" tab, and change the "wait:" field to a higher number. Or, just turn the screen saver off by selecting "(none)" under the screen saver dropbox. You may also click "Power" and change the time for "turn off monitor" to "never", or a longer amount of time.