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Cant connect to xbox live - Video Game Consoles

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Can you give more details on the tv set you are using

Posted on Apr 01, 2008

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Hi,

Could you please tell me a bit more about how your xbox is setup to connect to the internet?

Posted on Apr 01, 2008

  • Damen Wong
    Damen Wong Apr 01, 2008

    Do you have the xbox or xbox 360?

  • Damen Wong
    Damen Wong Apr 01, 2008

    Are you connecting it through a router?

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Hi Jennie

First make sure that your xbox has the most up to date live update, you can do this on your computer by going to http://support.xbox.com/en-US/xbox-360/system-updates/system-updates-info and downloading it and then putting it on a usb disk and plugging it in to your xbox, 9 time out of 10 this will solve connecting to xbox live problems

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From the dash;
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If you continue to experience issues downloading the update for the Xbox 360 dashboard, please contact Xbox Customer Support at 1-800-4MY-XBOX.

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