Question about HP Photosmart D7160 InkJet Printer
I have an HP Photosmart 8250 and I recently had to change the yellow ink cartridge. Well, ever since then, I get the message "Ink System Failure, refer to printer documentation". ERROR 0xc18a0001. Then it tells me to turn the printer off and on .. but it still doesn't work.
I have an Ink Systen Failure message on an HP D7160. Does anyone know how to reset the printer? Many thanks, Mark
NOT A SOLUTION, JUST SOME FACTS>
First of all, your printer is "NOT" the worst model ever made, every printer that hp (as you probably noted I used small letters hp because I think hp is a small worm of a co.) makes is a problem waiting to happen. The worst of it all is that the don't care about there customers. I have a almost $300.00
photosmart that is a few months out of warranty, even though it stayed new in the box for over 6 months because of a heart attack I had. I ran out of two of the colored Inks, but continued to use the printer for word documents only till shortly after, the printer said it was unable to print till the two empty colour cart. were replaced. I continued printing all other items on my up stairs computer. About a month later, I purchased the cart. needed, installed them in the photosmart,(which I think is a oxymoron) and the printer came up with,"Ink System Has Failed" Error code oxc18a0306.
I know this is getting long winded, but it's the only way to get my point across fully. I contacted hp and after over 40 min. they told me that the error code was fatal and could not be fixed!!!!! They said It was out of warranty and would not be replaced for any amount of money besides paying full price for a replacement. ( Ya Like I Would Buy Another hp product). I have since then had the printer checked out and a small pc board with, a valve or sensor for all the ink supplies is not letting the yellow ink out of the pump to the print head. I contacted again, like a fool, hp and was on the phone for another 52.min. till they told me that part was not available..... End of story
I hope this story gets out to every person that had, or has a hp product and
had a problem that was not resolved by hp, besides telling the customer they will fix the problem by selling to you ,at full price another printer.....
I'm All For Boycotting hp!
I hope this gets back to hp
Ron Trovato (702) 633-4298 email@example.com
Posted on May 21, 2008
This error code 0xc??????? it is a new trick from HP company to take money for services without real problem in the Printer. Some error is if you exceed 2000 pages printed, or if you live the printer without one of the color ink for more that 5 days, or if you try to put back 2-3 times a old cartridge, or if you use a refilled cartridge, or, or, or, or ...... The only that they do to solve some of this problems is to make reset to the Printer or to insert a software code to erase the message.
Posted on Apr 10, 2008
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