Question about HP Photosmart D7160 InkJet Printer

2 Answers

Ink system failure

I have an HP Photosmart 8250 and I recently had to change the yellow ink cartridge. Well, ever since then, I get the message "Ink System Failure, refer to printer documentation". ERROR 0xc18a0001. Then it tells me to turn the printer off and on .. but it still doesn't work.

I have an Ink Systen Failure message on an HP D7160. Does anyone know how to reset the printer? Many thanks, Mark

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  • Mark Austen Apr 01, 2008

    I have an Ink Systen Failure message on an HP D7160. Does anyone know how to reset the printer? Many thanks, Mark

  • Mark Austen Apr 10, 2008

    Thanks for the comment. What I really need is the reset procedure/code for this printer in order to solve my problem.

    Many thanks


    Mark

  • Anonymous May 19, 2008

    it says i have same problem with yellow ink cartridge and will print in black and white , I just changed all cartridges. how do correct this problem

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NOT A SOLUTION, JUST SOME FACTS>
First of all, your printer is "NOT" the worst model ever made, every printer that hp (as you probably noted I used small letters hp because I think hp is a small worm of a co.) makes is a problem waiting to happen. The worst of it all is that the don't care about there customers. I have a almost $300.00
photosmart that is a few months out of warranty, even though it stayed new in the box for over 6 months because of a heart attack I had. I ran out of two of the colored Inks, but continued to use the printer for word documents only till shortly after, the printer said it was unable to print till the two empty colour cart. were replaced. I continued printing all other items on my up stairs computer. About a month later, I purchased the cart. needed, installed them in the photosmart,(which I think is a oxymoron) and the printer came up with,"Ink System Has Failed" Error code oxc18a0306.
I know this is getting long winded, but it's the only way to get my point across fully. I contacted hp and after over 40 min. they told me that the error code was fatal and could not be fixed!!!!! They said It was out of warranty and would not be replaced for any amount of money besides paying full price for a replacement. ( Ya Like I Would Buy Another hp product). I have since then had the printer checked out and a small pc board with, a valve or sensor for all the ink supplies is not letting the yellow ink out of the pump to the print head. I contacted again, like a fool, hp and was on the phone for another 52.min. till they told me that part was not available..... End of story
P.S.
I hope this story gets out to every person that had, or has a hp product and
had a problem that was not resolved by hp, besides telling the customer they will fix the problem by selling to you ,at full price another printer.....
I'm All For Boycotting hp!
P.P.S.
I hope this gets back to hp
Ron Trovato (702) 633-4298 rtrovato@embarqmail.com

Posted on May 21, 2008

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This error code 0xc??????? it is a new trick from HP company to take money for services without real problem in the Printer. Some error is if you exceed 2000 pages printed, or if you live the printer without one of the color ink for more that 5 days, or if you try to put back 2-3 times a old cartridge, or if you use a refilled cartridge, or, or, or, or ...... The only that they do to solve some of this problems is to make reset to the Printer or to insert a software code to erase the message.

Posted on Apr 10, 2008

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Have you installed a new cartridge or tried the old one that worked to see if the new cartridge you have was bad out of the box?

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Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jun 06, 2008 | HP - HP Photosmart 8250 printer

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