Sorry for the inconvenience you have had. The compressor and coils etc are 5 year warranty. This still leaves labor, but I know most shops pick up the labor for one year. I know it is still a headache, but hopefully you have some coverage from your contractor. The unit is a newer style...not the quality of Carrier...but is still a fairly new product. Sounds like you may have to put a bit of pressure on the installer for satisfaction.
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