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My hard disk for recording is full on my Thomson DTI6300-16 digibox but every time I try to go into my library to delete something the page freezes. Is there any way I can return it to factory settings so the library is wiped. Thank you

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Press menu ---> set up ---> help ---> press green ---> select factory reset

Posted on Apr 01, 2008

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Sagem PVR disk full error


Most likely a hard drive failure. Something called spinal failure can cause an issue that sounds like this.

Aug 30, 2012 | Sagem Televison & Video

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Thomson dti6300-16


You can still record all the freeview channels. What has happened is you've run out of room on your hard drive. First you must deselect all the top up channels;
menu > 'Setup' > 'Customise TUTV', and un-ticking all boxes releases space and produces a report of '100%' free for recording. The time available for recording depends on the size of the hard drive and amount of data saved in each recording and 15% of disc space is not counted. This is for software or programme information etc. and, even when not subscribed, ads from TUTV are downloaded to library. However they are replaced or removed automatically, and messages are deleted after a week.
Also delete all the recordings in the library you don't need anymore.

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Recording fails to delete


Record another programme so that you have something above the dodgy one in your library. Then go back into your library and press down, blue then green really fast. This worked on mine.

Jan 02, 2009 | Philips DIRECTV H20 DTV Receiver

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Thomson DT16300 TV Recorder Continually Freezes


Just got off the phone to TopUp TV and they knew how to sort this out.

Follow these steps

1. Turn on unit and press menu

2. choose set-up

3. then choose Help

4. On the help screen type the number 1397 on your remote - This will take you to an Engineer set-up screen.

5. Scroll down to option 7 (disable library video window) and toggle this option to "YES"

navigate back to your programs and delete the recording that was giving you the problem.

Oct 07, 2008 | Televison & Video

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Pace Sky plus box


You have 2 choices, software reset or hardware reset. It's up to you what you try, but please read the advice in full before starting - if you break your box, please don't blame me!

SOFTWARE RESET
The following is copied from http://www.ecademy.com/node.php?id=73309

This is useful if your disk usage percentage doesn't go down even after clearing programmesfilms off.

The following is offered on an ADVICE only basis, take care when making changes:

WARNING following this advice is totally at your discretion and anything which happens to your digibox as a result is your responsibility, not mine. You will lose all recorded programmes from your Sky+ Planner.

Sky tech support can talk you through performing a system restore over the phone. To do this yourself, press 'services' on your Sky plus remote, then select option 4. Next press 0, 1, select - you should now see the engineer's menu. Choose option 8, 'Full System Reset'. The box will now take a few minutes to reset itself

Try pausing or recording again, and if the problem persists disconnect the digibox from the mains power. Press and hold the 'left' and 'right' navigation buttons on the front of the digibox whilst you reconnect the mains power. Continue holding the buttons in for about 20 seconds, and when the ring of light on the front comes on, press the 'select' button on the front of the digibox (between the left and right buttons you were holding). The Sky+ recording logo lights will spin backwards and, according to the Sky engineer, this will "clear the hard drive".

Once this is done, disconnect the digibox from the mains power again and this time press and hold the 'back up' button whilst you reconnect the mains power. Continue holding it for about 15 seconds until 3 lights on the front of the box come on and you get a full-screen message saying "Updating system software. Do not disconnect mains supply or satellite dish."

Leave the digibox doing its thing for about 10 minutes and it should be fixed! Try pausing and recording things again... hopefully you've just saved yourself £65

If you've not been so lucky, you'll have to get Sky to fix it for you. Some people report that if you ask to cancel your subscription Sky sometimes offer a free callout to fix the problem - you're more valuable to them as a paying customer than the cost of an engineer callout

Sky customer service's (seemingly unpublished) freephone number. You need to dial 0800 731 6965, then option 2, option 4 March 9, Sky have closed this Freephone number
HARDWARE RESET
Copied from http://www.digitalspy.co.uk/forums/showthread.php?t=484098

Full System Reset via front panel:
  1. Remove power at mains.
  2. Hold LEFT+RIGHT.
  3. Apply power, wait for ring to light.
  4. Release LEFT+RIGHT, press SELECT.
  5. Ring cycles backwards while disk is quick formatted.
  6. If format sucessful PLAY lights up, if not RECORD lights up.
  7. Box goes into standby - wait 30 seconds are wake it up.

Warning: Full System Reset deletes all your recordings and planner entries.

Good luck!

Aug 07, 2008 | Pace Type 30-0060 1121-0369 D1 .060 D2...

1 Answer

Thomson top up tv recorder Model 16300 wont record


Found this on another site. it worked for me.

Do the following:

Menu > Setup > Help
* Then press the Green Button (Even though it doesn't show as an option)
* Then press the Red button for a full reset

Hope this works for you.

All the best

Pottysam

Jul 20, 2008 | Directv Plus DVR DTV Receiver / 100-Hours...

1 Answer

All previous recordings do not seem to be there although they are still on the viewing list, todays recordings are showing. If I go onto the library the whole box freezes can only be solved by switching of...


Hello, I hope you are having a good day today.

In finding a solution I would like to know the model number of your Thompson product.

In the mean time, most DVRs have a hard drive. Recordings will stay on the hard drive. If you want the recording saved onto your DVD then you need to choose the record option from you menu.

Please let me know if this helps. And give us the model # if you can. Thanks

Good luck.

Jun 20, 2008 | Thomson Televison & Video

5 Answers

Thomson dti 6300 16 top tv version box tuner works but programe lbrary where recordingd are available has frozen cannot access or delete


Hi! This is not a great solution and a bit long winded, but aimed at those who've lost the receipt! Start by recording a new programme - the box should still record. Now the corrupt recording is not the first one in the library. When you press library now, all appears to be well. You can find which is the corrupt recording by scrolling down slowly. The corrupt one should be the one with no thumbnail picture (plus it'll be the one that freezes the box up again!). Restart the box agan and press library. If you have recordings before the corrupt one you should be able to scroll very quickly past it and delete them now. Now the corrupt programme is at the bottom of the library list - you can't delete it but at least you can avoid it now...

Like I said far from ideal, but it works on mine. Still no word from Thomson. Hope this helps.

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2 Answers

Frozen hard drive


If you have a Thomson DT16300, here's a handy fix that address freeze ups, lack of reception and problems on your Hard Disk:

goto MENU screen
goto SETUP screen
goto HELP screen
At HELP screen, Enter 1397 - this accesses the engineer panel - you can reformat the HDD in this menu - you will lose all recorded programmes and planned recordings but it clears locked or corrupted files

OR - at the HELP screen, press the GREEN button

On the lower half of the screen youwill see 3 options:

Blue - Reformat HDD - clears all the memory/HDD - useful if you have a corrupted file - you will lose all recorded programmes though

Red - reset the whole box to factory settings - good if you have a locked box or reception problems or cannto scan for new channels. It goes back to when you bought the box, so you will have to input favourites and planned recordings again

Yellow - Software revert - allows you to go back to the previous software driver - you may lose new functions, but you can always restore it back again using the same feature

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Hi this Greynut i have resolved my problem this is what i did press menu then setup press ok then scroll down to the help symbol then press ok then press the green button on your remote control and that will bring up the page settings and what i did was press the red button which is factory defaults that will take your set top box back to the factory settings you will loose your recorded programs but it will be like new setbox again you will have to follow set up instructions and re tune your set i have got all my disc space back now and no problems with screen freezing or set top going off i hope this helps you.

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