Question about HP DeskJet 9800 InkJet Printer

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Hp deskjet 9800

How in the world do i install the printer cartridges? i just bought this printer and can not believe something like this can be so hard. any advise and good illustrations i can follow? the hp manual really stinks.

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I had the same problem -- this is what finally worked for me. turn the printer off, wait several seconds, then turn it back on. when i first turn it on, the ink lights and the resume lights blink a few times. as soon as that stops, before the ink cradle or any other parts move, lift the lid. the black piece in front of the ink cartridges will drop down so that the cartridges can be changed.

Posted on Apr 28, 2008

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I put in a new black ink cartridge now it doesnt want to print says ink cartidge is low, its not then just feed paper all the way through


Find out if you have not bought an expired cartridge.Service the printer and replace the cartridges with good quality cartridge.

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Has your printer defaulted to 'draft' printing? That's where grey printing seems to come from.

Feb 20, 2010 | HP DeskJet 9800 InkJet Printer

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you will need to replace the carriage assembly because the cartridge has punched a small hole in the circuit contact board, which broke the circuit

Feb 06, 2010 | HP DeskJet 9800 InkJet Printer

1 Answer

HP Deskjet 9800 Printer does not recognizes the cartridge and red light blinks even when the HP 97 (right cartridge) is installed. I have cleaned the contact area with Swab/alcohol but still it does not...


Take out the cartridge and examine the wire ribbon in the cartridge assembly. Many HP DeskJet 9800 users reported the ribbons getting damaged/punctured while installing or removing ink cartridges.
If that's the case your solution is to order part #C8165-67061 (google it) and install the entire assembly yourself. Be prepared that these items are delicate and some common sense is required.
You can also take the printer in for service to your local "big-box-electronic" store. This might not be cost effective so make sure you do your homework.

Jul 21, 2009 | HP DeskJet 9800 InkJet Printer

1 Answer

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mine did that a year ago try to reseat the cartridge take it completely out and place it back in

Jul 21, 2009 | HP DeskJet 9800 InkJet Printer

1 Answer

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Remove cartridge and verify it is the correct type, and all pieces of tape have been removed. Replace cartridge... it isn't seated until there is a gentle snap into place.

Jun 03, 2009 | HP DeskJet 9800 InkJet Printer

1 Answer

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after installed some refill cartridge printer status show offline and just change other cartridge is ok

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This happened to me and it was such a simple fix, I forgot to pull off the tab at the bottom of the cartridge. I hope this is your problem also.

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1 Answer

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Check on HP's technical support page, they usually have the software for the printer there.

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