Question about Fisher and Paykel Active Smart® E522BR Stainless Steel Bottom Freezer Refrigerator

2 Answers

Fridge is warm, Freezer working ok

Do we get it serviced or what things could we try first before we call the service man in.?
Thanks for your help

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  • Anonymous Jul 28, 2008

    Experiencing the same problem, no cooling in fridge section and freezer working fine? Lowering the temperature controller in fridge section made no difference. Let overnight to check not due to opening door to often.

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I had the same problem , you have to clean your freezer compartment out completely and take the covers off the inside back of the freezer being carefull not to break any wires, then defrost the cooling module by hand hot water towels messy job.
Make sure the cooling sensor is attached in the right spot and hasn't fallen down, it has a plastic holder it clicks into.
once clean and defrosted put back together and it will be fine...
Try not to put any frozen chip bags or peas etc right at the back of the freezer this causes the cooling system to freeze up.
How the system works it blows cold air from the freezer compartment down to the fridge to cool it and when the system freezes up no cold air to fridge ,hense the problem you are having...
If you are not confident in doing the job you can call a fisher and Paykel tech and they will charge you $150 to do the job.

Posted on Oct 24, 2008

Called out F&P engineer, cause was suspected to be leaving freezer door slightly open overnight (not enough to set off alarm, but ajar) - result is system freezes up and typically damages one of the internal components/fittings. This is a known fault and the engineer replaced the part with a more reliable component.

Posted on Aug 31, 2008

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