Almost from the beginning, this single cup coffee maker would randomly stay on and heat the water till the ready to brew sign appeared in the window. Usually it shuts itself off after a few minutes without heating the water. I've tried re-seating the water reservoir and pushing the power button repeatedly. It will eventually do a full heating cycle after 6 or 7 failures. I'm ready to use my replacement guarantee as this performance is total unacceptable, especially for a practically new unit.
I have called Keurig and gotten replacements for units... however... all keurigs will heat water... then stop... after a while, the water will get cool, and the unit will cycle on.
when you say shuts itself off, the whole unit does Dark?
If the whole unit goes dark, then you may have a bad overtemp sensor... most if not all appliances will have this featurew to shutdown everything if the sensors detect a higher then normal temperature.
If that's happening... call Keurig and tell them this,,, they should honor the warranty and ask you to send them you K-cup holder as proof of ownership... then you will get a replacement.
you now have a unit for parts or to sell on ebay for parts...
I can allways use the parts... :)
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/lisa_52daba487e5b4d53
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