Question about SanDisk Sansa e260 MP3 Player

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Cant find mp3 player

I downloaded the software and it tells me to plug in my mp3 player what do i do now. i do have it plugged in

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Http://www.sandisk.com/Retail/Default.aspx?CatID=1532
Sansa Recovery Tool
PDF how to use recovery tool

Answer The power may be depleted fully or the Connect might be hung during boot. Charge the Connect for at least 20 minutes using the AC charger. If the Connect will not turn on after 20 minutes charging with the AC charger, you can then try using the Connect Recovery Tool.

The recovery tool will reformat and reload the latest firmware to the Connect. The tool and instructions are located here.

Note: Ensure the Connect is turned off by holding the power button 8-10 seconds before initiating the recovery sequence.
Answer ID: 450 Created: 05/14/2007 Updated: 11/08/2007
For Products: MP3 -> All Sansa Connect
Category(s): Audio Player
-----------------------------------------------------------------------------------------
Explanation:
The e200 can operated under two different modes, MTP (Media Transfer Protocol) mode and MSC (Mass Storage Class) mode.

To see the MicroSD card as a Removable Disk, the e200 must be in MSC mode. The following screen shots show how the "My Computer" screen will look when the device is plugged in under each mode.

MTP Mode
cant find mp3 player - faq356-a1.gif
MSC Mode
faq356-b1.gif
Solution:

To change the mode from MTP to MSC go to the Main Menu of the e200.

If you're e200 is plugged into your computer, please unplug it first.

1) Scroll to the "Settings" > "USB Mode" > "MSC Mode" and push the select button.

2) Connect the e200 to the computer using the USB cable provided.

3) Go to "My Computer" and there will now be two Removable Disk drives similar to the MSC Mode image on top.



Answer ID: 356 Created: 03/23/2006 Updated: 03/24/2006
For Products: MP3 -> All Sansa e200 Series , Mobile Memory Cards -> All microSD and microSDHC
Category(s): Audio Player , Computer Only-> Windows XP


Posted on Apr 01, 2008

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