Question about SanDisk Sansa Connect MP3 Player

1 Answer

What happend my Mp3 wont go to to the song or anything it just stays on the Sandisk screen.

Posted by on

  • b123 Jun 22, 2008

    my sansa connect doesnt open it stay in the first screen

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 758 Answers

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

ATTENTION: resetting the device will delete all the songs from the device..

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Jun 17, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The screen


Attention: Resetting the device will delete all the songs..

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Jun 07, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

SanDisk Sansa c140 MP3 stuck at one song - please help!!



You might have to hold the power button down for like 20-25 seconds and if that doesnt work what I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 07, 2008 | SanDisk Sansa c140 MP3 Player

1 Answer

My sandisk stays frizen on da fm radio screen and it wont turn off


download some new songs? might just be the screen. see if you can play songs (blind navigation).

Feb 22, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Screen stays black after splash screen


ooh you got big problems .. i think do your computer regonize the mp3 player? can you see the partitions on the mp3 player

what os are you using xp,vista,ubuntu,mac,kubuntu.....
i hopes that this is useful
maby you can reinstall the whole mp3 serch on google and you find much information

Jan 20, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e200


call the company or return it to the store where you got it. They will replace it or give you a full refund.

Dec 14, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

The Screen Stays black and the ring turns blue and thats it


Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.





Best of Luck.

Oct 15, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa c140 screen frozen


Try a "hard reset". Press and hold the power button for 15 seconds to shut off. With the device off, press and hold the vol + and the center select button. Power it back on, see if that works. You can add to the question if you have more questions. Best of Luck.

Sep 27, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

Frozen screen


recovery mode. slide the hold switxh so that is is redish hold record keep holding record and plug into computer.

Sep 26, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

SanDisk Sansa e260 MP3 Player


To reset the player hold in the power button for at least 20 seconds, when you release the button the player should restart on it's own. If it doesn't then try again holding the power button for a little longer. If for some reason the player becomes unstable and resetting doesn?t resolve the issue, then try the Sansa Connect Recovery Tool which will clean up your player and restore it to factory settings. You can download this tool & get instructions on it's use on the following link: http://www.sandisk.com/Retail/Default.aspx?CatID=1532 Please update the question & let us know if the information given was useful to you - Good Luck!

Aug 15, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Mp3 player wont play songs or anything


Only 2 suggestions here: 1) Make sure your HOLD switch is not enabled. 2) Try to update the firmware If neither of these work, time to send the unit back to Sandisk

Aug 09, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa Connect  MP3 Player Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96417 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...