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Why not? Does it have a DvD Burner installed? Have you burned in the past on it? What error message if any are you getting?
Look on the side of the dvd drive's door where you place the dvd and see if you see DvDrw or DvD-RW or DvD-Rewritable. If it says DvD-ROM then it is not a dvd burner. You can also click Start/My Computer and look at the DvD Drive to see if you see DvDrw or DvD-Rw (make sure nothing is in the dvd drive to check it).
We had a power failure in the office this weekend. All the systems are back
up and running fine, except for the receptionists. It's a Gateway
Professional Series. P4 1.3 Ghz. It is giving me three beeps. No boot up
screen and no video source (monitor light stays yellow instead of turning
green). I looked up the beep code and it says three beeps means the ram
needs reseated. Which I have done several times. Also, I have just put in
one stick in difference seats. I have also reseated all the cards at least
three times. I have switched the jumper to try to boot into setup mode.
Nothing there either. Popped out the cmos battery and put it back in. No
Has all the ram been fried? The fan on the cpu is still spinning. The cd-rom
ejects. I can't hear the hard drive spinning. I guess I can swap the hard
drive for a different one.
You can open manually using small metal stick (metal paper clip). Turn off PC, poke small hole (under the tray) gently. Check the rubber ring (like fan belt that goes to electrical motor), it might too loose.
I just had this happen to me as well. Try opening the case and re-seating all the connectors on the DVD drive and the mother board. If the drive still will not operate after that you may have to purchase a new one. They are fairly cheap and easy to install.
If windows sees the drive in device manager you can attempt to update the firmware. To access device manager, right click on My Computer and then go to properties. Then click the Hardware tab and then the Device Manager button. Look under DVD/CD-Rom Drives and see if it's listed. If it is, then get the model information off the the drive. Sometimes it is listed in Device Manger, sometimes not, you may have to take the drive out of the PC. After you get the info, post it here and I can point you in the right direction of a firmware update.