Question about Philips SA5125/37 MP3 Player

2 Answers

Wont start GRRRRR.... My Philips MP3 turned off and wont start up again. I tried plugging it into the computer and while the computer registers it, and says it is charged, it still wont turn on. ...I tried restarting it too.

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  • Anonymous Apr 03, 2008

    it just will not turn on i try everything

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2 Answers

Does it have a reset button on the back. look carfully.

Posted on Apr 06, 2008

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  • 476 Answers

Could be corrupt firmware.

Install and run Philips Device Manager from the product CD.

Select the Repair / Restore option.

Press and hold [VOL+] on the player whilst connecting to the PC, and follow the on-screen prompts.

Posted on Apr 02, 2008

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1 Answer

My m3904-a wont turn on i charged it ,on plug and computer, and nothing tryed the reset many times and nothing so what do i do


I had the same problem and I found a solution to make it work but do this ONLY as a last resort because this ERASES all of your files and you will have to download them again. Plug your mp3 into the computer. If your mp3 doesn't register on the computer then hold down the start button on the mp3 and hit the RESET button on the back of the mp3 with a toothpick. Once it registers on the computer, hit the start button on the computer, click on Computer, then go to the drive that is associated with your mp3. Right click on that drive. Click on Restore Device Defaults. I am not a pro but this worked for me. Good luck!

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Philips gogear mp4 palyer wont stay on


Same thing My player Wont turn On..{plz Help}

Aug 21, 2009 | Philips GOGEAR SA6045 MP3 Player

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Wont charge


Have you tried to reset? The reset button is right by the lock switch. It's small so use a pin or something small like that.

Apr 11, 2009 | Philips GoGear SA3020/37 MP3 Player

1 Answer

Phillips 30gb will connect to computer but wont sync anything


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Feb 26, 2009 | Philips GoGear HDD6330 MP3 Player

3 Answers

Phillips go gear 8gb


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Dec 29, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Wont turn on


You can reset the player without losing the music, but Repairs and firmware Updates will result in songs being erased.

Make sure the hold/lock switch is not activated.
If it is not, then try a different USB port on your computer.

If you get the same result:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Dec 27, 2008 | Philips SA3025/37 Flash MP3 Player

1 Answer

Wont turn on


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Nov 09, 2008 | Philips SA5125/37 MP3 Player

1 Answer

MY PHILIPS GOGEAR STILL WONT TURN ON!!!!


Uninstall the software that came on the CD, and reinstall the software from www.usasupport.philips.com (Device Manager and PC Software) - then run a repair on the clean version of the Device Manager.

Jun 16, 2008 | Philips SA5125/37 MP3 Player

3 Answers

MY PHILIPS MP3 WONT TURN ON !!!!!!!GRRRRR I NEED HELPPPPPP!!!!PLIZZ


WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

Apr 04, 2008 | Philips SA5125/37 MP3 Player

3 Answers

My Phillips GoGear 30GB wont turn on


omg mine did the same thing. such a rip off :(

Oct 13, 2007 | Philips GoGear HDD6330 MP3 Player

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