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Samsung Silvercare hums, but does not run

Samsung silvercare washer started a load. It washed, rinsed and did the second wash. At some point in the second rinse, it stopped. When I walked into the laundry room, it was humming, but not running. I waited a bit. Nothing changed. So I paused it and change the setting to spin. It hums but nothing happens. There are no codes being displayed on the front panel. Tried starting a new wash selection. Humming but no action.

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  • Anonymous May 08, 2008

    my washer does the same thing hums but does not fill or spin can you tell me the codes for it?


    Thanks TimĀ 


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FIXED!!!! amen. Attached to the back of the washer was a plastic bag with a tech spec pamphlet. Inside the pamphlet were instructions for running tests via the front control panel on the various cycles to weed out the problem -- fill, spin, drain, etc. The test failed on the draining section citing a problem with the drain pump. So long story short and MANY towels later, I found a small finishing nail in the motor. I had removed the hoses thinking there might be a blockage, but found nothing. So I removed the motor and washed it out. Nothing odd there. So I took the front off the motor and found the nail. It somehow made it through the drain holes in the washer drum but got stuck in the motor.  Thank you Samsung for taping the tech manual to the back of the washer. I could not find it anywhere on the web for this model. After discovering the testing available via the contol panel and the simplicity of the machine, I love Samsung.

Posted on Apr 03, 2008

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