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How do I connect printer when everything is physically connected properly

Computer can not communicate with lexmark Z1420 printer

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1.Disconnect USB cable & reconnect it.
2.Disconnect Power cable & reconnect it.
3.Check if the driver of Z1420 is properly installed?

Posted on Apr 01, 2008


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My Lexmark Z1420 Is not communicating with the P.C. Have checked everything and it tells me it cannot communicate with printer. The printer works with other P.C.

If its a Windows PC, you need to unplug the printer, Boot the computer in the Safe Mode, and remove the drivers (with the Device Manager). You might find duplicates. Remove them all.
Then reboot and install the drivers again, following the directions on the driver installer. Windows needs these extra steps.

Jan 26, 2015 | Lexmark Office Equipment & Supplies

1 Answer

Communication unavailable

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

You may also try to update your printer driver by visiting the Lexmark website at Select your operating system, download and execute the file.

Feb 15, 2012 | Lexmark Z1420 InkJet Photo Printer

1 Answer

Z1420 printer will not stay "on". All connections

Try to remove the power adapter from the back of your printer.

Then unplug/replug the power cord straight to the power outlet. Bypass any power surge devices. Replug the power adapter into the printer.
If problem continues, it could be a faulty power adapter issue. Please contact Lexmark technical support for additional assistance.

May 01, 2011 | Lexmark Z1420 InkJet Photo Printer

1 Answer


Simple. Go to the Lexmark web site and download the drivers for your operating system there. They have drivers for almost every model they ever made. if not, search a web site called

The normal routine for installation is: Unplug the printer before you boot up your PC. Download and install the drivers. Then you connect the printer. [It may even prompt you to do so during the process] This will only work with a USB connection. If you use a parallel cable you will have to shut down, connect cable and reboot. The computer should do a "New Hardware Found" routine and install the drivers at that point. Working in Microsoft Windows of course. If you use Linux or Mac, you will need more information that I don't have. Good luck!

Oct 03, 2009 | Lexmark Z1420 Printer

1 Answer

Printer issues

well the primary reason for a communication problem in case of printers is either that the physical connection of the printer is not proper place... or i would recommend you to first uninstall the entire lexmark software...
And then reinstall the software from the Cd's that you recieved with the printer & just make sure that when you start installing the software at that time the printer c able should be disconnected from the system & reconnect the cable only when the software will ask you to connect in the process of reinstalling the software....

Jan 18, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

I cant install my lexmark z1420 printer on my window vista

Normal 0 Try re-install the software, be sure you disconnect the printer or at least be sure it is turned off. I'd do both and when the software install asks you to connect the printer, do so and it should again work properly. Hope this helps. Bud

Jan 11, 2009 | Lexmark Z1420 InkJet Photo Printer

1 Answer

Lexmark z1420 wireless issue Mac Tiger

sure..the printer is lost as a network'll need to 'refind' that printer through preferences

Aug 20, 2008 | Lexmark Z1420 InkJet Photo Printer

1 Answer

Lexmark Z1420 Wireless Colour Printer


remove the software through control panel, printers

go here for fresh drivers through Lexmark icon

re install

try it again

Mar 28, 2008 | Lexmark Z1420 Printer

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