Question about Fantom Titanium Hard Drive

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Fantom Drive problem

Fantom Drive fell over and can not be seen by computer.

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  • sh3px1 Apr 13, 2008

    The drive cannot be recognized by my computer (Window XP). My guess is that the circuit board is bad. Where can I get the board replaced?

  • Anonymous Jun 19, 2008

    will not reconize the hard drive and has the same problem on other computers too!

  • chuckpare Sep 01, 2008

    Do you have to have software for your coputer to recognize a Fantom Titanium Hard Drive and if so where do I go to download it? Chuck

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1 Answer

Try connecting it to a Windows XP Pro pc. Right click on "My Computer", left click on "Manage". Once the new management console opens, left click on "Disk Management". If the USB drive is recognized by the pc, you will be able to right click on it, and select "Delete Partition". WARNING: YOU ARE DELETING EVERYTHING ON THE DRIVE! Once it's done, right click on the drive again, and select "Create New Partition". Proceed thru the wizard that pops up, and format it. You will have a choice of using FAT32, but, if the partition is larger than 32 GB, it will fail (it's a Windoze limitation), so NTFS is your only choice, unless you use a 3rd party utility, Win98 (supports huge FAT32 partitions, 4 TB, I think), or Linux.(preferred). Good Luck, hopefully everything will work out fine. T-Power

Posted on Jul 20, 2008

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I have a Fantom Titanium II 500 GB external hard drive. It is not being recognized on any of my Windows 7 computers (64 bit Gateway and 32 bit Lenovo). The light on the drive is a constant blue. I tried...


1. if you don't eject the eternal drive properly it could cause the controller board inside the case to fail.
.2. USB drives are to be eject by the windows feature never disconnect while drive is in the port without using the ejection feature.
3. check the drive in another port to see if it can be seen in the computer list.
if not you may a defective usb controller in the case. the drive can be remove and installed into a new case. The drive may not have been damaged.
4. A new case can be purchased at the local computer store.

Apr 24, 2011 | Fantom Titanium Hard Drive

1 Answer

Fantom 500 g gf500t powers on but computer wont see it>


If it still has a valid warranty, exercise the warranty to get a free replacement.

Otherwise, open the enclosure, and separate the disk-drive from the USB-to-disk-drive adapter, and connect the disk-drive as a 'slave' disk-drive in a desktop computer, to see if the adapter was the problem.

Oct 26, 2010 | Fantom Titanium II (TFD500C16) 500 GB USB...

2 Answers

When i turn on my fantom green drive the green light keeps flashing


If the light turns on (mine was blue) but the drive is not recognized on your computer desktop that most likely means the drive does not have enough power. This happened to me too, and I took it to a computer expert and he said the drive was not even spinning. So it was either the external power source that broke or the internal power source, the power panel that broke. I took it to a batter plus and tested the wattage for the external power source and it was okay so then i took the entire drive apart and disconnected the naked hard drive from the power panel. Then I purchased "SATA to USB" cables (runs around 10-20 bucks) and connected the naked hard drive that way to the computer and it worked. So the problem is basically that the internal power panel is not working, and i had 2 fantom drives that both had this problem and they both worked after i did what i just said.. so I think your drive has the same problem since the light comes on but the drive is not spinning. Take it apart, buy some SATA to USB cables and it should work.

Sep 30, 2010 | Fantom Drives 120 GB Hard Drive

1 Answer

Hi, my dogs knocked my Fantom Titanium-II TFD500C16 drive off my desk and it fell to the floor on its side (no bounce, just a flat drop). Now it will turn on but it does not mount. No click of death, just...


After opening it up, was the 500GB disk-drive WARM or COLD to the touch? If WARM, the drive was spinning. If COLD, check that the drive is getting "power" from your USB port, or from the AC adapter.

Can you remove the disk-drive, and temporarily connect it to another computer, to see if it is a problem with the enclosure and/or the external power-supply, rather than just the disk-drive?

Is the disk-drive still under warranty ?
Original manufacturer's warranty?
Extended warranty purchased from the retail store?
Extended warranty offered by your credit-card company?

Oct 26, 2009 | Fantom Titanium II (TFD500C16) 500 GB USB...

2 Answers

Fantom hard drive Flashing LED - Unreadable


Hello,

As for known problems, this sounds like a failure in one of the circuit boards, either the one on the hard drive or the USB conversion board. If it is off warranty, the simplest method to test this is to transfer the drive into a new enclosure which you should be able to do at any PC shop.

If the drive works in the new drive enclosure then you're good to go. If it doesn't then you will likely need to replace it and if there is important data on the drive enlist a pro to recover the data.

Try the swap and let me know how you make out, if the results are indicating the need for a pro then reply with your Country, State and City and I will point you to an appropriate pro near you.

Hope this helps FixYa,

Chris

Sep 08, 2009 | Fantom Titanium II (TFD500C16) 500 GB USB...

1 Answer

Fantom 120 gb external usb harddrive


Make sure you are using the right power unit, or the power unit is working.

May 13, 2009 | Fantom Drives 120 GB Hard Drive

1 Answer

FULL fantom external usb harddrive is not acknowleged after power outage running check disk.


ACS Data Recovery specializes in Fantom hard drives, and can perform successful recoveries on any model Fantom hard drive. If you have a crashed Fantom hard drive, please call us today to get a quote: 1-800-717-8974

unless you fancy trying to connect the drive inside the unit directly to a pc by taking the box a part.

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1 Answer

Fantom 1TB external USB drive failure, only half seen by MAC


the operating system may be corrupting format the hard disk drive the notice its behaviour

May 21, 2008 | Hard Drives

1 Answer

Fell and now cannot access the drive


there can be 2 problems:

1) VIRUS INFECTED

2) DLL file is infected

May 17, 2008 | Fantom Drives 120 GB Hard Drive

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