Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp office jet 7310 all in one printer problem

Hi i have an hp officejet 7310 all in one printer and when i connect it to the computer i says unknown device the error message is the device is malfunctioned. I tried using different cable and and at different ports still the same thing. what should i do

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  • frankcrews Jan 16, 2009

    we cannot program the printer in our computer. we lost the disc

  • pjc949 Jan 30, 2009

    my 7310 is no longer recognized by my computer. Out of the blue the computer screen says device not detected (recognized). Fax and printer both continue to work fine. I tried a new usb cable but that did nothing and the same problem continues?

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The ink cartridges sit inside this area made up of three (3) light grey plastic "walls". The middle "wall" has a spring on it that is held onto the wall by a little molded *** that is part of the plastic mold. This *** breaks and the color ink cartridge will not sit in there correctly.

agrebe@sbcglobal.net


You could use epoxy.
Drill small hole and cable tying the wire in place.
If the spring has ripped a hole in the printhead contacts, then you will not be able to fix it.

Posted on Apr 06, 2008

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When you install your printer, did you install the driver first ??? If not, unplugged the USB cable from the printer and uninstall the printer of your computer and restart your PC.

Re-install the driver first and connect your USB cable when the software prompt you to do so....

Let me know !

Posted on Apr 01, 2008

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Posted on Jan 02, 2017

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1 Answer

I lost my installation cd HP officejet J3608, want to install it to my other CPU..


You need to download the drivers for your HP Office Jet 7310 Go to this link http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=391182

When you get there, Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the HP Officejet and Photosmart Full Feature Software and Drivers and then download and reinstall it. Hopefully this will help...good luck.

Sep 01, 2011 | HP OfficeJet 7310 All-In-One InkJet...

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Where to purchase HP Officejet 7310 All In One Cartridges, HP 96 Ink Jet and HP 97 Tri-color cartridges


You can either go to the retailer, from whom you purchased the Printer OR go to web site of HP printers support section and find out retailers near your home and ask them to supply you. Lastly you can order on line from amazon.com, e-bay or best buy or circuit city or any of the other computer stores in your area.

Aug 11, 2011 | HP OfficeJet 7310 All-In-One InkJet...

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I have a HP Office jet 7310 all-in-one. Printing stopped and an error message that says remove and check cartridge on right. I did, but the error message won't go away. What can I do?


Cold reboot. Disconnect all wires and cables after shutting down as much as possible, leave disconnected from power and computer for 3 minutes then follow OEM instructions for hook-up and restart

Feb 09, 2010 | HP OfficeJet 7310 All-In-One InkJet...

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HP office jet 7310 all in one. when trying to fax it says scanner failure. Turn off power and restart. This accomplishes nothing. Suggestions?


This means that there is an internal failure of some kind (e.g. the scanner is stuck). Be sure that the shipping lock has been removed and try again. HP is very good about support, try contacting them through their website or by phone.

Good Luck!

Feb 05, 2010 | HP OfficeJet 7310 All-In-One InkJet...

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Lost installation cd, have new laptop with windows 7, how can I install hp 7310 office jet?


found under windows 7 you don't need install cd, just plug it in and it works!

Dec 30, 2009 | HP OfficeJet 7310 All-In-One InkJet...

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My Office Jet 7310xi scanner failure


Does it scan from either the doc feeder or from the flatbed itself?
Can you COPY a page?

Are you using the buttons on the printer, or do you work from HP director?

Mar 29, 2009 | HP Officejet 7310 All-In-One Printer

1 Answer

Hp director


hi,

may be u have not installed the full feature software on your new computer , or if u have installed a newer version .

in case u r not able to find Hp Director on your computer , try to search for HP solution center , that is the upgraded version for hp directror .

or

u can reinstall the new software for office jet 7310 from the following link .

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-30606-1&lc=en&cc=us&dlc=en&product=391182&os=228&lang=en

Thanks
MAC

May 18, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Hp Officejet 7310 All In One


John , first of all do you have all the software ( cd and books ) that came with your office jet? If so its very easy follow the directions in the book on how to set up and install your printer. If you dont have your cd for the printer you can go to the manufactures web site to get them just look under support for your printer and it will give you the drivers and also software for your printer.

Sep 09, 2007 | HP OfficeJet 7310 All-In-One InkJet...

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