Question about Dualit CTS4E 4-Slice Toaster

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Need local service for my toaster

The heating element on our toaster is no longer working. My son stuck a metal knife into the unit while it was plugged in. He is fine, but he toaster is not. There was a big spark and no more heat. I need to find someone to fix it locally. I live in a suburb north of Chicago. Any suggestions?

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  • Anonymous Jul 02, 2008

    coils won't heat


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  • 51 Answers

Hi Ordon,
Use the following link to find an estimate to repair your toaster.


Posted on Nov 02, 2008

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Only the side elements are working on the toaster. The middle elements which would toast one side of a slice of bread are not working. Is it possible to repair/replace the middle elements?

Maybe. Unplug the toaster and remove the bottom plate as you would for cleaning. look for the wires connected to the middle elements and see if one has become disconnected or broken. If one or more of the connections to the middle element is a quick disconnect type (click link for a picture), then inspect it for overheating, oxidation or corrosion. You may be able to clean it up with a Scotch-brite metal polishing pad.

On my toaster, the connections to the heater elements are metal strips riveted to tabs from the element assemblies. One strip is riveted to the power neutral; the other has a quick disconnect tab for a wire from the thermostat. A loose or broken rivet could be the problem, but do not use an aluminum pop rivet to repair it. It can't take the heat, even if you could find one small enough.

I've seen toaster heater elements evaporate over the years - they get a hot spot, which burns off metal, making it thinner and hotter until finally there's nothing left there. At that point the element is gone. I suppose if you could find nichrome ribbon wire of the same width and thickness as the original, you could rebuild the heating element plate, but it would be a delicate task because the mica insulating material is fragile. It's probably more practical to scavenge a working heater assembly from another toaster of similar design, if the electrical connections are serviceable with the tools you have.

Unless this is a very fancy unit, it's probably cheaper and easier to scrap it out and replace the whole thing.

Jun 26, 2015 | Bodum Toasters

1 Answer

Toaster lever stuck in down position

I just fixed my Breville CT75XL Ikon 4-Slice toaster which was stuck in the on-down position. Wife said it heated up the whole kitchen and finally unplugged it. There are tamper proof screws as well as needle nose pliers needed to disassemble what appears to be a unit that is not intended to take apart or service. All I did was release the mechanism that holds and powers on the device then scrape the metal contacts with an emery board. Unit works but this buys me time to find a replacement. It won't be another 170 dollar disposable Breville made in China that's for sure. Only got 3 years 4 months use, family of 2, which is pathetic.

Aug 16, 2013 | Dualit Toasters

1 Answer

Black & Decker FC150R heating element needed

go to

God bless you

Jun 22, 2012 | Applica Toasters

2 Answers

Toaster no longer heats. Can I purchase the heating element and install myself?

mcdevito75 here, Chances are the heating elements are soldered in on the toaster and may take special tools to fix, if the heating elements sre burned out, maybe better to get another toaster.

Jun 19, 2010 | Dualit Vario 2 Slices Toaster

1 Answer

I changed the element in my Dualit toaster; still doesn't work

If I understand well the blackened wire is an overheated wire which it is probably but off in one point so no electricity comes to the element anymore.
However overheated wire in you metalic toaster is a very danger thing to have and need to replace all the wires you have noticed that they changed color or not look good contition.
The problem have been caused from a problematic element which is the one you have already replaced.
However you if after you replace the wires you need to inspect the toaster after some time in order to be sure that not any other element causing the problem.
Good luck.

Mar 05, 2010 | Dualit 20247 2-Slice Toaster

1 Answer

Out Dualit toaster keeps blowing the fuse. It's

Probably one wire Loosen up or a wire from one heating element have cut off and is contacting the metal body of the toaster. You need a good visual insect of your toaster, you may use a flush light to see inside the electriacl elents and also open the bottom base to insect the wire conections to the heating element.
I beleive one or more heating elements is the problem and you need to replace them.
Good Luck

Feb 01, 2010 | Dualit CTS4E 4-Slice Toaster

3 Answers

Back to Basics TEM-500 toaster no longer heats up

We have the same problem after only about 20 uses. The customer service number is 1-800-688-1989...we may be able to get it replaced. If they aren't willing to do anything, I'm thinking of filing a complaint with our state Attorney General because there are SO MANY complaints of the SAME, idential problem from thousands of consumers!!!!

Jan 02, 2010 | Back to Basics TEM-500 Egg & Muffin...

2 Answers

Toaster will only toast on one side

Is there a cancel button for this? It might be stuck. Check this and let me know

Feb 07, 2009 | Hamilton Beach 22502 Digital 2-Slice...

1 Answer

Dualit 4-slice toaster (84US) warms only slightly

please check and make sure the red button in front is pressed to the right so that all 4 slots will heat up.
if it is to the left, only the left 2 will heat up.
if you need additional help contact the service center at:
41 Woodbine St
Bergenfield NJ 07621
phone 201-439-1700
fax 201-439-1701

Nov 01, 2008 | Toasters

3 Answers

Duraband 4 slice toaster manual model # TS-5221

if u need a manual for a toaster, then u r really in trouble...espcially for the amt of money u paid for it.
if u need instructions on how to use a goes:
A toaster is used to heat slices of bread, bagels, waffles, etc. to a hot, crispy consistency. Most toasters allow the user to set the toasting length to ensure the toasted bread comes out to temperature and crispiness to the user’s likes.
Toasters should be used on a flat, uncluttered surface near an electrical outlet but far from sinks, or running/standing water.
To toast bread in a toaster, follow these instructions:

1. Place slices of toast, one each, in the slots on the top of the toaster.

2. Find the toast setting (a knob or lever) and adjust to the desired wellness of the toast. (Generally, there is a scale printed near the knob or lever ranging from light to dark toast).

3. Push down the toasting lever (moving the slices of bread down into the toaster between the heating elements.

4. When the toast is finished, the slices will “pop” up automatically.

5. Remove the toast from the toaster.
If the bread should get stuck inside the toaster, DO NOT PUT ANYTHING INSIDE THE TOASTER in attempt to dig it out. UNPLUG the toaster, turn it upside down and shake. If the toast does not fall out, use a plastic fork or knife to gently remove it from the toaster. Using metal utensils could damage the heating elements. NEVER stick anything in the toaster while it is plugged in.
*For further safety, it is recommended that the toaster be unplugged after each use.
I wish u luck and happy toasting.

Oct 14, 2007 | Toasters

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