Neptune my neptune tl will wash fine but will not kick in to rinse or spin

Are you sure the error code is DR? Could it be DC an unbalance error code. Google ""16022808.pdf"" to find. Is the washer banging around in Spin Cycle? If so this is a Clutch Pulley issue.

Google this ""Neptune TL Washer FAV6800AWW"" a forum where I help owners of the FAV6800A and FAV9800A machines.

DR is not a listed error code in the FAV6800A/FAV9800A Service Manual.

I feel your Upper One-Way bearing is seized. Google this Neptune TL Spinning Issue Will Not Proceed

It was very very difficult for me to pull info from this owner near the end of the post is the fix.

If you want to DIY the fix I will help at that forum.

Clutch issue and possible time for a tub seal replacement

Google this for a post that covers the Clutch removal and inspection/repair;

""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

Google this for Outer Tub bearing rebuild;"" FAV6800A/FAV9800A Outer Tub bearing replacement""

Jose,

I'm an owner of three FAV6800A machines and I'll respond to help because you want to roll up your sleeves and try to save your $1K machine.

1st No direct links Google this Neptune TL Washer FAV6800AWW

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with.

Post in that forum your machine Model which I assume is an FAV6800A (LED Console) or FAV9800A (LCD Console)

Include the first two digits of you machines model number. That is the series of your machine.

Give a description of the issue as you did here. I hope the grinding is during wash/agitate if so it may be something as simple as tumbler removal to clear out debris. If the grinding is in Spin Cycle it could be a bit more work like Outer Tub bearing failure.

The Forum in my opinion is geared more toward the DIY owner as I am and as you sound. The forum is free like this and my support is free..........Good Luck D*ick

If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction. I feel the TDS is working as designed with the unblance error code shut down.
See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich

If it’s a FAV6800A or FAV9800A let’s fix it.....

See this post Clutch Fix for a step by step process to maintenance the clutch or replace.

The machine is shutting down with dc or UC unbalance error code correct?

Rich

Run any load - large or the least bit bulky (like sheets) on the "BULKY" cycle. It takes longer, but the machine completes the wash. This shouldn't be the way it works. I love the Neptune TL for its retro look and lack of Maytag's classic big cranky knob. Too bad it runs like ****.

If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

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If you are not getting any error codes pertaining to the door lock and you are getting wash and rinse then the problem would seem to be that the water is not draining. Machine will not go into SPIN if the pressure switch senses that there is still water in the basket.

If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question