I have tried everything but nothing has any effect. IF I plug in a headphone jack there is no effect. Sound continues through the speakers. Pressing the speaker selection buttons has no effect either. I was told by best buy that I had to take it back to the store where I purchased the unit. That is not realistic considering the location of the store. Can you tell me how to solve this problem?
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Re: headphone jack does not work
Your headphone jack is corrupted in internal, cause when you put your headphone jack in internal you activate the switch to switch speakers to headphone and this switch is out of order.
you have to go to a specialist to replace your headphone jack on your amplifier. sorry for this bad news. ;)
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Try plugging in and unplugging headphone to the headphone jack. This model has an intermittent problem with the headphone jack that makes the receiver think there are headphones plugged in even when there isn't. Inserting and removing a plug sometimes clears this.
When you plug in the headphones, the jack itself routes the signal away from the speakers. When you unplug the headphones, the jack has contacts that close again, routing signal to the speakers. If the jack contacts are dirty, they won't close correctly. I suspect were you to clean the contacts, you'd solve the problem.
could be a bad headphone jack. There was a commong problem with denon receivers around that time where the headphone jack had contacts that would short and make the unit act like there were headphone plugged in even when there wasn't. Sometimes you can clear the error by inserting a headphone plug and unplugging it a couple times. If it continues to happen, then you can get the headphone jack replaced.
try plugging in headphones and then unpluggin them. The headphone jacks on these units frequently go bad so the unit thinks that there are headphones plugged in even when there isn't. This causes the speaker to be shut off. This might fix it temporarily, the complete fix would be to have the headphone jack replaced.
Hi, I apologize in advance for not offering a solution. Have just trolled through the handbook (on-line) for anything that might offer a clue. It takes both high and low impedance units so that's cool. They say to use the phones to assist with speaker issues and there's nothing to suggest that any of the settings affect them. Depending on the impedance the volume levels can change a fair bit so I guess you've cranked it up to check. The fact that they turn off the speakers doesn't add a lot, it can often be a simple mechanical switch in the socket when the plug is inserted. Does the 'speaker off' indicator come on when you plug them in. The only other things I'd suggest is both try another set of phones regardless and the other is reset all the sound settings to factory and see if that has any affect. Else you likely have an issue with the phone interface circuitry.
Hi depending on the design some receivers , when you plug in headphones, speaker sound is disconnected by the headphone socket so it could be faulty, or there may be a separate switch to switch of the speakers, (while using headphones) if so that switch could be suspect. I dont think the amplifier part of the receiver is at fault as you say you can hear sound at the headphones. It is not impossible though that a fuse has blown inside the amp, If you unplug from mains and look inside you may spot a blown fuse , (only replace with one of the same rating). Hope this helps pete
had same problem with my denon 1910 .... clicking with no sound and some modes indicating not available. Blowing the dust out of the headphone jack solved the problem !!!!!!!!!!!!! ... the denon people could not even figure it out. Thanks sooooo much.