Question about HP Photosmart C4180 All-In-One InkJet Printer
Hi, i have a laptop which works with my Bt wireless router, i bought a new HP Photosmart C4380 to use its wireless printing function but when it scans for my wireless network it can't see any! i know its there and on because i'm using the internet and the router has all it little flashing lights on, so i'm assuming its something to do with the printer...
i put the installer disk in and go through the instructions which are fine until it gets to the point where i identify my wireless network and put in the WEP key, it does this fine when connected by USB but then it should work without it... it doesn't identify any of the wireless networks my laptop picks up (i can pick up both my neighbours security encrypted networks too)
any ideas on how to get it working would be great....
Is the blue light on the wireless button on the side of the printer lit up?
Posted on Apr 18, 2008
SOURCE: wireless connection issues
First open services goto start Run type services.msc and see for the entries (hp cue discovery , hpqcxs08 and hp network device) and make sure they are enabled.
Then Goto device manager (Right click on computer and then properties then device manager) Here click on View and show hiden devices and under network adaptors see if you have a red X on HP Printers then delete all he etries you have for HP here (If t prompters a restart restart later) after you have deleted all you may restart your computer.
Then start to install or add a device from the disk.
If it finds the printer do not click on next got to device manager then view and show hiden devices and see if you have the HP Printer with a Red X if yes right click on it and enable it (If it prompts a restart DO NOT RESTART) close this device manager window and in the instalation widow click on next and it should complete the installation.
Posted on Dec 07, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 22, 2013 | Cisco Photosmart C4780 Wireless AllInOne...
Nov 20, 2010 | HP Photosmart 3210 Printer
Jan 03, 2010 | Xerox DocuColor 12 Printer
Dec 06, 2008 | HP Photosmart C5180 All-In-One InkJet...
Aug 27, 2008 | Office Equipment & Supplies
Jun 01, 2008 | HP Photosmart C3180 All-In-One InkJet...
Apr 02, 2008 | HP Photosmart C6180 All-In-One InkJet...
Oct 31, 2007 | Xerox DocuColor 12 Printer
149 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: