Question about HP Photosmart C4180 All-In-One InkJet Printer
Hi, i have a laptop which works with my Bt wireless router, i bought a new HP Photosmart C4380 to use its wireless printing function but when it scans for my wireless network it can't see any! i know its there and on because i'm using the internet and the router has all it little flashing lights on, so i'm assuming its something to do with the printer...
i put the installer disk in and go through the instructions which are fine until it gets to the point where i identify my wireless network and put in the WEP key, it does this fine when connected by USB but then it should work without it... it doesn't identify any of the wireless networks my laptop picks up (i can pick up both my neighbours security encrypted networks too)
any ideas on how to get it working would be great....
Is the blue light on the wireless button on the side of the printer lit up?
Posted on Apr 18, 2008
SOURCE: wireless connection issues
First open services goto start Run type services.msc and see for the entries (hp cue discovery , hpqcxs08 and hp network device) and make sure they are enabled.
Then Goto device manager (Right click on computer and then properties then device manager) Here click on View and show hiden devices and under network adaptors see if you have a red X on HP Printers then delete all he etries you have for HP here (If t prompters a restart restart later) after you have deleted all you may restart your computer.
Then start to install or add a device from the disk.
If it finds the printer do not click on next got to device manager then view and show hiden devices and see if you have the HP Printer with a Red X if yes right click on it and enable it (If it prompts a restart DO NOT RESTART) close this device manager window and in the instalation widow click on next and it should complete the installation.
Posted on Dec 07, 2008
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