Question about Lexmark X5150 All-In-One InkJet Printer

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Hardware error 0502 on lexmark 3in1 printer

Does not printer. This error code just keeps coming up. What do I do?

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  • c2smithyew Sep 23, 2008

    error keeps coming back, recently connected the printer to a win vista pc



    c:\program files\Lexmark x1151 series\lxbkjswr.dll



    any help would be appreciated,

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1 Answer

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  • 141 Answers

Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following:
1. Switch off the printer using the power button.
2. Disconnect the power cable from the back of the Lexmark X5100 / X6100 Series.
3. Leave the power cable disconnected for 30 seconds.
4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
5. Take out both cartridges.
6. Place an index finger on the encoder strip on either side of the cartridge carrier.
7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
8. Lightly press the strip first to the rear and then forward, if necessary.
9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
10. Reconnect the power cable and switch the printer on again.
11. Perform the hardware test without cartridges first and then with both cartridges.*
12. Make a standalone copy.
13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.



How to Perform the Hardware Test on the Lexmark X5150 ID:ENUS3744

Using the operator panel on the printer:
1. Press the Option button 10 times until Cartridges appears on the LED display.
2. Press the + button 4 times until Self test appears on the LED Display.
3. Press Select. The printer should print a sheet of paper with one black bar and one grey bar.
4. If the printer fails to print, remove both cartridges and try the test again. (It will feed the paper through and print a blank page.)
5. If the test works with no cartridges in the printer, run it again with one cartridge at a time installed.

Posted on Mar 31, 2008

  • Patrick St-Jean
    Patrick St-Jean Mar 31, 2008

    If this doesn'T work try this....



    Clean the rod that your carriage run truth...it might be dry and cause a error code ! You could put little bit of oil on it !

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