Question about HP DeskJet 940c InkJet Printer

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Printer Stopped Working

I installed Norton 360, the next day, I tired to print and a window popped up telling me that a printer had to be installed. I have a lexmark, it was working great unit this time. I tried to uninstall and reinstall the driver, but I rec'd a error saying that the printer spooler is not turned on. I went into service.msc and tried to start the service, but I get error 1068: the dependacy service or group failed to start. Can any one help?

Thanks!!

After I installed Norton 360 everytime I ordered a print from any program all I got was a "Failed to print" error message. After uninstalling/reinstalling printer and printer drivers I uninstalled Norton 360. Problem gone. Reinstalled Norton 360 Problem returned.

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Posted on Aug 19, 2008

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