Question about Bob Mackie Onyx FireWire Sound Card

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Onyx 1640 shows connection but no audio recorded.

Last night I went out for a live recording, setup my gear, I was planning on setting my pres for record level and then working front of house off of the same Onyx 1640. Everything went as planned until I started to set my pres for record level I couldn't get a signal through any of my inputs, no audio out from pc either. I reinstalled all the drivers, and went through all my asio configurations I also went through all my firewire drivers. The board worked fine for foh, but nothing was recorded??

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  • bluelava1 Sep 02, 2008

    Just bought 1220 with FW option. FOH no problem and sound also getting into the computer ok but no signal going to software. Garageband, Audacity, Logic, Traction - none recognise input signal from FW. They will play back ok through FW but wont see input signal.

    Tried everything. No go.


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Sometimes Windows XP will seem to "forget" that you have Mackie drivers. In such cases you need to go into Hardware Manager, uninstall the drivers, then press F5 to check for hardware changes. It will find the drivers again and take you through the installation process. Sometimes this "forgetting" seems to be triggered by the order in which you turn on the computer and board. It seems that for the first version of the Onyx drivers I had to turn the board on first, then the computer. I have updated my Onyx drivers and now it seems that I must turn on the board after XP is loaded and ready to go. Otherwise Windows can't "see" that the board is attached and thus Sonar or whatever won't be able to record. Sometimes when this happens I can turn the board off and back on, then Windows sees it. However, when that fails I uninstall and reinstall the drivers as I described earlier and it always solves the problem.

Posted on Jan 24, 2010

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