Question about SanDisk Sansa e250 MP3 Player

1 Answer

I have tried EVERYTHING and NOTHING is working for this problem

I have tried resetting, refreshing, reformatting (which the computer won't let me do anymore), EVERY possibly solution I've tried.
My problem is that there are some corrupted random files on my Sansa e250 that I can't delete that have nothing to do with music, they're just labeled with weird symbols, either my computer or player won't let me delete them, and my player won't format itself anymore, everytime I try it tells me the player isn't responding. I've tried different ways of putting music on and everytime i go to listen to the music it says "Bad Track".
I've had the player for just over 2 years and I'm scared it's at its end and that I'm going to have to through it out...................

Posted by on

  • pupper Apr 02, 2008

    I've already tried that firmwire, several times actually, it does nothing...........



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 758 Answers

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Posted on Apr 02, 2008

  • Jean Sintulaire Apr 02, 2008

    Since you have tried the firmware I would recommend that you contact sandisk to see if they can set up an RMA for you..the number for sandisk is listed on top...



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Problems of complrting installing windows

I the installation is interrupted, you must Reformat the drive. Data has been compromised and part of the operating system is on the drive and stuck in limbo. Refresh everything and star all over again. Be patient, at times you may think nothing is happening and you tend to get upset and turn off the computer. Let ti GO and if it takes time...give it time.

Dec 29, 2013 | Computers & Internet

1 Answer

Micro sd card won't work on my compaq nc6120

Not sure if you formatted it on a game system but if you did, it will have to be reformatted. Did you click "Computer" (on pc) abd explore to see if it shows up there. Try right click refresh as well.

Nov 12, 2011 | Computers & Internet

1 Answer

The music wont show up on the computer

There a are only a few things that could be wrong. Its either the player is broken internally and won't play again, you may need to reformat the player so if will be at factory settings to refresh it so it will work, or that there is no music currently on the player because its not reading or receiving any. Reformatting is the best option.

May 05, 2011 | Disney Mix Max Digital Media Player

1 Answer

The refresh database froze.

This has happened to me a dozen times since I've owned mine. It's a piece of junk. But to fix it, you'll have to reformat it from 'recovery mode'. Here's a repost of a solution that worked for me:
  1. Open My Computer.
  2. Switch Sansa to Hold (top switch toward headphone jack).
  3. Hold record button and connect to computer thru USB cable.
  4. The player should say Recovery Mode and USB connected.
  5. In My Computer you should see 16MB FORMAT J: (or another drive letter)
  6. Double click the drive
  7. Drop down the file menu and create a new folder
  8. Name that folder: sansa.fmt
  9. Disconnect the USB (either end) and Sansa will format and reset system.

Jul 09, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Motherboard live then 1 beep followed by 4 beeps then nothing.

The one beep is usually normal for most computers. Is your Video card seated correctly?

4 beeps Refresh error RAM is not refreshing correctly. Reset the refresh values in the BIOS or reset the BIOS.

Jan 14, 2009 | ASUS K8N-VM Motherboard

1 Answer


Reformat the player.

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Jun 02, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers


Does any diagnostic screen show up or nothing at all? If there is you need to refresh the installation setup of windows, you need the Windows OS CD... there you'll find an option to refresh the setup

Nov 19, 2007 | Compaq Presario 5000 PC Desktop

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides