Question about SanDisk Sansa e250 MP3 Player

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I have tried EVERYTHING and NOTHING is working for this problem

I have tried resetting, refreshing, reformatting (which the computer won't let me do anymore), EVERY possibly solution I've tried.
My problem is that there are some corrupted random files on my Sansa e250 that I can't delete that have nothing to do with music, they're just labeled with weird symbols, either my computer or player won't let me delete them, and my player won't format itself anymore, everytime I try it tells me the player isn't responding. I've tried different ways of putting music on and everytime i go to listen to the music it says "Bad Track".
I've had the player for just over 2 years and I'm scared it's at its end and that I'm going to have to through it out...................

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  • pupper Apr 02, 2008

    I've already tried that firmwire, several times actually, it does nothing...........

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  • Master
  • 758 Answers

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Apr 02, 2008

  • Jean Sintulaire Apr 02, 2008

    Since you have tried the firmware I would recommend that you contact sandisk to see if they can set up an RMA for you..the number for sandisk is listed on top...

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Posted on Jan 02, 2017

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There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

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