Question about Kenmore 64282 Convection/Microwave Oven

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Turntable won't turn anymore

We took off the plate and cleaned underneath but that wasn't the problem. It will turn by hand, but not when the microwave is running.

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  • bananacake Apr 01, 2008

    The turntable isn't working on Kenmore Elite Convection/Microwave model number 721.642823

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The turntable has a drive motor which is located behind the panel that covers the BOTTOM of the oven. It could be that this small drive motor has failed. Replacing it should be simple and doesn't cost much. If the oven is mounted, you can leave it in place in most cases and just remove the bottom panel. Make sure the unit is UNPLUGGED before servicing, however. Please post back with your complete model number (located around the door opening) so I can be sure. I'm having a hard time locating any parts info and want to make sure I give you the right advice.

Posted on Mar 31, 2008

  • Jeff Rockwell
    Jeff Rockwell Apr 01, 2008

    The part is available at searspartsdirect.com. Type in your COMPLETE model number (there are two models listed) and look under the "OVEN CAVITY PARTS" index for item #3009. The motor is listed as part #2B72754E and lists at $23.49. I hope this helps you.

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The motor is also available from www.microwaveglasstrays.com

Posted on Jun 30, 2008

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