Question about Washing Machines
I have a Whirlpool Duet Washing Marchine (model GHW9100LW1) that is giving me problems. Recently, the washing machine has begun making a loud "knock" with every rotation.
I was curious what could be causing the noise, so I looked in the hole in the upper righthand corner on the back of the machine.
Inside, there is a yellowish piece of plastic that looks like it might be an exhaust pipe... with every rotation, the side of that piece bumps against the metal on the side of the washer. That is what is causing the noise. I suppose that whatever usually keeps the drum steady is starting to fail.
Does any one have any ideas as to how I could correct this problem? The washing machine is out of warranty, and I would rather save the money and do the work myself.
Any help would be greatly appreciated... let me know if you need more information.
The pipe you mentioned is for the Suds overflow, I believe. It runs to a round opening with a grid-type cover over it on the back of the machine, right? Try removing the back panel to get a better look at what it causing the tube to knock against the casing. It could be that something has come loose and just needs to be tightened. You may be able to access this area by removing the top panel as well. There are three 7mm torx screws that hold the top in place from the back. Remove the screws and the panel should slide back and lift off. Many of the hoses on these machine are simply held in place by zip ties.
The parts that keep the drum steady are sets of shocks under the wash tub. I believe this model has four of them. There are also a couple of support springs that hold the tub in place at the top. Remove the top, back and lower front panels to get a better view of the support system and make sure they are all in place.
If you decide you need any parts, you can find them at searspartsdirect.com or repairclinic.com. The Sears site offers and illustrated view which aids in determing the correct part. Both sites offer competitive pricing and will ship directly to you. Repairclinic.com offers a do-it-yourself repair manual (item# 1025824) for $21.85. Just type in your complete model number on either site and follow the drop down menus. It may be worth your while to take a look. Post back and let me know what you find.
Posted on Mar 31, 2008
The shocks have come apart sometimes on some of the washers I have worked on. I have been able to put them back together and have them work just fine. Try it and run it with a small load to see if it can run stable during the spin cycle. If not, be prepared to replace the shock. If you decide to go that route, post back and let me know. I'll give you advice on how to do it. Thanks for the photo. It helps to be able to see some things from your perspective. It make it easier to diagnose.
Posted on Apr 01, 2008
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Posted on Jan 02, 2017
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When my washer did that, I found that the shocks that hold the tub were bad...
Check out this tip I wrote about the noise and vibration that front load washers can make..
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