The printer works fine until I try to use the above program at which time it jams. The jam occurs at paper pickup and the 3210 says clear jam so all I do is push OK, the paper is spit out with a crease from side to side 1 3/4" from the top. Called HP and Adobe for help, no help. Uninstalled and reinstalled Photoshop 3 times, no help. I can print anything I want from any other program as long as photoshop is nowhere in the loop. Help Please, Jim
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Jam error detected 3 times in succession 559 1. The exit sensor and the duplex sensor detect a paper jam 3 times in succession 2. This condition can occur when SP 1159 1 is set to 'on'. The default is 'off'. Paper jams can occur for the following reasons. 3. Dampness 4. Paper curl 5. Incorrect paper setting in the paper tray Stripper pawls coming apart
Follow these steps: 1.1 Remove all paper from the trays. This will prevent further jams during the clearing. 2.2 Remove the covering to the printer's outer case to expose the jam. Locate the jammed paper to ensure there is not another problem causing the stall. 3.3 Pull gently on the jammed paper, taking care not to tear it. In most cases, this will remove the jam. 4.4 Press the flashing "Printer Jam" button. This will allow the rotors to turn and facilitate the release of the jam. 5.5 Turn off the printer and firmly pull on the jammed paper. Be careful not to tear it. 6.6 Remove remaining paper shreds. if a tear occurs, remove any residual paper that may hamper printing. 7.7 Refill the paper tray and try printing again. If the jam persists, repeat the process and search for more paper.
The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
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hi , I had similar problem,the printer memory is locked on that last transaction feed,
either. check all copy transactions are deleted.you may not reolise you have 3 or 4 still programmed for shedule.
un-install the printer from your pc
the re-install shuld clear it.
set - printer to default mode
you may find your printer works fine on a friends pc, try all or either of above good luck colin leeds
Answer: Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
1.Turn off the printer. 2.Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.* 3.Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.* 4.Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.* 5.Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair. * To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
Preventing a printer paper jam
As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
•If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled. •Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams. •Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer. •Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper. •Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.
Step1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. Step 2 Turn off the printer. Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
There's a couple things that can cause recurring paper jams. Most often, all the pieces of the jammed paper aren't removed. This video shows you where to look to find all the jammed paper. It also offers some other solutions as well. If the solutions in this video don't work, the printer is likely broken.
My suggestion is to take the printer to the highest floor in your building open a window and see if it can fly. or just use it as a $200 paper weight because after 3 months it has been to the shop 3 times and still is not working they way it should. Bad equipment bad support, and just plain bad product all around.