Question about Hard Drives

1 Answer

Mac My Passport Essential Hard Drive 320GB

Hi! Just bought 320GB My Passport Hard Drive and it won't work on my mac. Can you please help? Do I need to download anything? I have just copied pics from a PC so I can transfer them to my mac....and it won't work! Thanks Cxx

Posted by on

  • rcarter2556 Dec 13, 2008

    I'm trying to transfer date from one WD to another WD and the data keeps stalling and stops up loading.  Tried uploading data from my computer (Mac OX) to the WD and again the same problem.  Help!!  

  • Anonymous Feb 21, 2009

    wd3200ms.ss

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 3 Answers

This could be a formatting issue, a power issue, or, if you use a hub, it may be a latency issue as well.

Mac's, in general, do not recognize NTFS formatted hard drives. Check the drive properties to see how it is formatted. If this is the case, you can try to reformat the drive as FAT32 (using the MAC) and start over. Keep in mind that you may run into partition size limitations, depending on how current your computers are set up.

Some USB ports limit power to 400-500ma per port, the Passport Essential needs a bit more than 1000ma and won't work at all with these computers. Other USB ports/hubs limit the total power available for all devices combined... this is why, in your case, you can use one drive, but not both.

FYI, higher speed devices also tend to need shorter cables due to latency. (Light & electricity travels about 1 foot, or 30 cm, in a billionth of a second; this limits the size of high speed devices. In layman's terms, latency is the Brontosaurus effect, since the head takes a while to talk to the tail.)

To boost power, Western Digital recommends using a 22" USB 2.0 Power Booster Cable (WDCA029RNN) to combine the power of two USB ports into the one Passport Essential USB port--it is also a bit longer than the original 18 inch cable. For all EXCEPT the black Passport Essential drive, you may also the WD Passport™ Power Supply Adapter (WDPS021 for the US voltage version). See Western Digital knowledge base ID 1296 for more on this issue.

Hope this helps!

Posted on May 02, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have just bought a my passport for Mac and have dragged all photos in it but now I want to format it again and start again - i cannot see how to delete them all


Hi,

Can't you just delete the posts you dragged? You can always format the drive and start over again. You can find some guidelines in the link below.

http://support.apple.com/kb/HT3509 - Format external drives to Mac OS - this will delete all data on the file.

Hope this helps

Sep 10, 2014 | Western Digital My Passport Essential...

1 Answer

Problems with my passport harddrive


Corruption or failing/failed drive. Mac supports
HFS+ (mac filesystem)
NFTS and FAT32 (windows filesystem)
exts2 (linux/unix)

Dec 16, 2012 | Western Digital My Passport Essential...

1 Answer

The WD My Passport 1TB won't work on Windows after I formatted it for Mac.


You need to reformat it on windows. Plug it up then find it on your computer and format.

May 09, 2011 | Western Digital 1TB My Passport Essential...

1 Answer

320GB portable WD passport - was set up on a PC and used only on there. My friend borrowed it the other day and plugged it into her MAC, ever since I cannot read ANY files on the HDD. All computers...


No, the drive was corrupted by the Mac on which it was plugged in. You have a slim chance of recovery - you must try something like
http://www.softpedia.com/get/System/Hard-Disk-Utils/MiniTool-Partition-Recovery.shtml
or
http://www.softpedia.com/get/System/Back-Up-and-Recovery/DiskGetor-Data-Recovery-Free.shtml
or
http://www.softpedia.com/get/System/Back-Up-and-Recovery/OO-FormatRecovery.shtml
And get rid of your "boyfriend" , he's a tool.

Feb 21, 2011 | Western Digital Passport 320GB External...

1 Answer

Cant format my Hard drive to work with mac and pc


Unfortunately when you format a hard drive it deletes anything on it so if you did this after putting the documents onto it they are now gone.

Jan 30, 2010 | Western Digital Passport 320GB External...

1 Answer

Maxtor Basics portable 320gb Mac to pc compatability problems


Hi Tys,

I had a similar issue with my Maxtor Basics portable 500GB drive. I hadn't formatted mine yet, but had heard there were issues, so decided to find out before I start. I even saw your post here looking for an answer. Finally, one of my friends told me the following solution, which worked fine for me:

Don't format the drive as any of the Mac OS Extended options, simply reformat it as MS-DOS (it should be one of the options in Disk Utilities when you choose Erase and go to the Volume Format dropdown list).

Your Mac should be able to recognise and use the drive in this format and it works for PCs. Transferring files between the two shouldn't be a problem.

A thing to note, though, is that these Maxtor drives apparently come ready-formatted as MS-DOS (mine did). But while my Mac recognised the drive, I couldn't copy files on to it. If this happens, erase this MS-DOS formatting with... MS-DOS. Don't ask me why this works, I'm not a Mac Genius, but now my Maxtor is trouble-free and can transfer files from PC to Mac and back again.

Hope this works out for ya!

K


Apr 27, 2009 | Maxtor Basics Personal Storage 3200 Hard...

1 Answer

320GB WD passport essential works with XP os but not with vista


both of my vista machines worked perfectly... i am not using the software that came on the drive. as a mass storage device it works perfectly.

Jan 29, 2009 | Western Digital Passport WDXML800UE...

Not finding what you are looking for?
Hard Drives Logo

Related Topics:

969 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

laikexpert
laikexpert

Level 3 Expert

281 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Are you a Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...