Hi suddenly my camera stop working, when i turned it on makes a sound, the lens comes out with noise, and then says lens error and turn off or sometimes says retry power on, please help me i love this camera and its new like 5 or 6 months of use
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Sounds like the focus motor came loose - you need to take it apart and repair the gear that drives the lens assembly for focusing. The noise you're hearing is the motor trying to focus but since the lens cannot focus it continues to run and signals an error.
hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage. thank u rate me!!!
The better solution is to send it to Canon's service people. They can fix he problem is the fixes at the above site won't work.