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I have a printer phaser 8500DN that says close the front cover even though the cover is closed

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Just reset the printer to get trhat solved

Posted on Mar 31, 2008

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Open ypur back end of your printer and check fuser asembly.
reattach it.
then restart printer

Posted on Mar 31, 2008

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1 Answer

Xerox Phaser 8400 Front Cover Open


Yes, there is an OPEN/CLOSE sensor that is sending wrong "status" information to the printer.

Jun 01, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Front cover of phaser 8550 won't close correctly


You can download the service manual free at ww.eserviceinfo.com

Aug 18, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Replacement parts???


Here is a site that sells parts. - LINK

Dec 09, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8500dn error code 07,010.43:91955


What is happening is your print head is not moving properly. The 2 most likely problems are these.
Since you mention the maintence kit and tray will not come out I suspect the first.
What happens is if the printer is not sitting level, both front to back and side to side, ink will seep down the print head and get into the print head pivot block. If you remove the covers that block is a 1 inch by 1 inch stainless steel block. located on the left side of the machine, ( looking from the front). It is located about 2/3rd of the way back on the lower part of the frame. Take a look at it, you will probably see yellow ink contamination in the block. You may have to use a pair of chennel lock pliers to remove it, but once removed you need to soak it in warm water to easily clean it. clean the block, the shaft that runs through it and remove the excess ink spilled into the machine. Honestly the easiest way to do that is to remove the print head. If you need to go that far let me know if you want to remove it and I will send directions.
Secondly the print head wiper blade could be tacked to the print head. That will happen if you shut the machine doen improperly, or if there is a power failure or the machine is being unplugged instead of shut down. That would require the removal of the ink loader, ( where you add the ink sticks) to access the print head / drum area. You can then gently detack the blade from the print head. Then run the cleaning cycle.

Nov 18, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Problems with printer settings


Interesting. I tried printing a simple 3-page Excel spreadsheet sent my by a colleague to my 8500DN from Microsoft's Excel Viewer and got a timeout error formatted as follows:

ERROR: timeout
OFFENDING COMMAND: timeout

STACK:

42
-mark-
(84,160)

No idea what this means, but resetting the network parameters (even though I use USB connection) from the printer's front panel cleared the problem. The printer would print nothing else from any program until I performed this reset. Wonder if Excel futzes with settings and printing somehow?

Oct 14, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

STATES THAT TO CLOSE TOP COVER TO CONTINUE


1. The top cover hinges are not connected to the ink slider bar properly. - Open the top cover and snap the hinge arms back into place and close the top cover. Check for proper operation. 2. Customer has not loaded the ink sticks properly and the top cover will not close properly. - Verify the ink sticks are loaded properly and that the customer is using proper Phaser 860 ink sticks. Close the top cover and check for proper operation. PARTS:Parts are listed in the order of highest probability for repair. NUMBER QTY DESCRIPTION PROBABILITY% MODEL S/N FROM S/N TO S/N 200469000 1 COVER; TOP COVER

May 22, 2008 | Xerox Phaser 8200 Laser Printer

1 Answer

Xerox Phaser 8550 won't recognize that the cover is closed!


What has most likely happened is the tab that actuates the front cover has broken off.
When you open the cover, you will see a bar code with some numbers under it. Look toward the top of that cover above that strip. There should be a piece of plastic about an inch long and thinner than a popsicle stick.
They have a tendency to break off.

Jan 05, 2008 | Xerox Phaser 8550DP Printer

1 Answer

Close front cover message


Well here is what I can tell you.
Open the front cover. Staring you right in the face should be a bar code/number sticker. Look forward from that and there shoule be a small plastic tab, about a half inch long and less then the thickness of a popsicle stick. It is the front cover interlock switch actuator. It may be broken off.
Or look for the opening where that tab should slide into the machine the switch may be dislogded or broken.
Probably that tab has broken off not actuating the switch on that cover.

Dec 29, 2007 | Xerox Phaser 8500/DN Printer

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