Question about Brother IntelliFAX 2800 Laser Fax

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Can receive, can't send

My fax seems to be stuck. I can not send any documents. I can not switch over to copy either. If I press any speed dial keys, try to use the number pad on right side, or try to switch to copy, I get three beeps and nothing else happens. HELP!

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I spoke to someone at Brother. She told me to "massage the keys in a circular motion". Feeling very foolish I did this. Sure enough when I got to the number "7" it was stuck. The massaging released the key and my fax was working again.

Posted on Apr 22, 2008

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