Hi I have i problem regarding virus. my folder option is not working properly.& i don't want to formate my drive . my drive is not opening. its give me open with option.what i do. plz suzzest me . my e mail id is firstname.lastname@example.org
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It is due to virus activity. Some
virus make the contents
of the drive hidden, that is why user can't see the files. This can be
fixed and data would be available to you. However, there are number of
steps involved. It is
suggested that go
to FOLDER OPTIONS - and select 'SHOW HIDDEN FILES & FOLDERS' and uncheck/ Deselect 'HIDE PROTECTED SYSTEM FILES'.
would show the
hidden files/ folders, if the system not infected Otherwise, from the
clean/ virus free system you can see your data and copy all
the required files/data. Select the required files and right-click and
change the properties of the file by un-checking the hidden attribute.
Please note that you can not change the properties (hidden attribute of
the files) if the files are marked as system files. To change the
attribute of such folders you can download and use iReset. Dolwnload iReset and drag and drop the files/ folders on to its window to fix.
Also, make sure that you have a good antivirus
installed and its updated. Scan your system and clean it. As long the the virus is there on you PC, you cannot get it fixed. However, if new folders don't disappear, it is likely that you would be able to fix the issue.
Let me know if any further clarification/ assistance is required.
Hope it helps! Good Luck! Thanks for using Fixya! CreativeTECH
Hi' you're quite correct on your observations but the one you said to recover your system without re,installing a new OS is possible but it is a very long process and and it can be done through actual
trouble shooting only, in the first place , it is commonly we install OS or re-format windows on PC is usually be in partition , Drive C for OS and Drive D for your personal files , so the very easy way is to re-install your new windows or let a professional pull out you hard disk and insert to another PC to gather and save your files to a safe drive before you re format your disk. I hope this little idea can be a big help to you and to everyone . . . . thanks
well mate u might have to format ur system.This virus is called broontek and i have faced this problem may times.Your task manager might also not working check so u may have to format ur system. Thanks! Sandy
Go to http://www.spybot.net "just copy paste link in your browser" download it get the up dates and run it in safe mode F8 on start up .that will put ya in 16bit mode.after you run it it will show you thoes folders .DUMP NORTON>if you wish.i dont like it myself.this is a great program trusted by many.give it a run see what ya think. thanxs for useing FIXYA.COM