Hi I have i problem regarding virus. my folder option is not working properly.& i don't want to formate my drive . my drive is not opening. its give me open with option.what i do. plz suzzest me . my e mail id is email@example.com
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello !Do you think that after you format the memory card the virus will gone ? No, I don't think so because if the virus is infected to your phone this will not help.OK anyway Open the Memory Card folder (not from the file manager) I don't know the exact place but try to open from (tools>> utilities) Option and there you'll see "Format memory Card".That's all you need to do.Good luck thanks for visiting fixya
The problem seems to be an infection of a virus which has changed the icon of your removable drive and also when you open it up you get the "open with" option by default.
Please follow the below instructions.
Select show all files option from the folder options which you find in the start menu the path is :-Start - Control Panel - Tools menu - Folder options.
In folder options go in the view tab and select show hidden and system files.
Once you are done selecting this option , all you need to do is open your removable drive by right clicking on it and select the 'Open' Option , Or if that does not work use the explore option as you have been doing already .
You will find that the hard disk now shows up the contents, so you need to find the autorun.inf file in the root drive , once you find it , you have to 'delete' that file, also delete any suspicious hidden .exe file which is in hidden state and of a small size , which is nothing but a virus which spreads as soon as you plug in your external hard drive and the autorun.inf file get's executed automatically.
Therefore once when you delete the autorun file , you should have your hard drive working properly.
The above method was the manual method , now if you want to delete the autorun problem automatically via a software , i recommend you to download autorun virus killer by clicking on this link http://bit.ly/k3dOve
This issue may have resulted from a virus infection on the machine the drive was plugged into.
You’ll need to delete the file autoruns.inf located on your flash drive.
By default, Windows hides this file, so before you can delete it you must make a couple of changes (you may reverse these after you’ve finished):
Open My Computer
Click on the View tab
Under “Hidden files and folder” choose “Show hidden files and folders”
Remove the tick from “Hide protected operating system files (Recommended)
Go back to My Computer and click on your flash drive. If you can’t open it that way, try right clicking on it and choose “Explore.”
Find the autoruns.inf file, right click on it and choose “Delete.” Confirm “Yes.”
Unplug and re-plug the drive in. You should be back to normal.
Hi, I got the solution for myself. Initially I have enabled to view the hidden folder option and even then I was not able to see the folder, then later I have disabled the options Hide Extensions for Known file types and Hide Protected Operating system files. Then I could see the folder and able to retrieve the photos. Once I have taken my photos I have formatted my MMC card and it is working normally.
In the case of a Virus infection I would most likely disconnect the Hard drive from the machine, scan it on another machine ( using AVG7 + AVGAS = AVG Antivirus and AVG Anti Spyware Scan) remembering to turn off system restore while scanning on the drive and scanning in safe mode.
If you have successfully found and removed the virus infection, remember to delete your system volume information and recycler folder on the drive. virus files tend to infect these folders.
Before you plug in your HDD into your machine again, you might want to do a backup of your data, then either do a Windows repair or a Windows Fresh installation (Formating the entire HDD); The repair will attampt to fix the issues that the virus has caused and the fresh install you'll be sure that everything WILL work after installation OR use the Windows repair option AND a registry repair tool to repair registry items.
Another option would be to create a new user name. The settings in that new accound should be working fine and you should be able to access the start menu and your folders again.