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I renewed my subscription on 02/14/08 (Order #4043080512 and my computer is still telling me that my subscription has expired. What is going on? Why do Inot have protection? Jo D. Schields mamma01@bellsouth.net

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Dear mamma01
Plz check your time and date in your pc.Is it showing the correct time and date.If not then you correct it.

Posted on Apr 01, 2008

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Although it is the 2009 version of Kapersky, it was upgraded to the latest version upon installation. The subscription which came with your computer is good for one year and you will be receiving renewal notices as the end of the subscription nears. Thus, if the one year license was activated in Jan 2013, it would have expired eight months ago. Unless you have activated another security or anti-virus program, your computer is unprotected and you are in danger of not only having your personal data compromised, but you are also in danger of having your computer taken over by viruses and malware.

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In order to renew the subscription you have to pay for the subscription.
If you'd like, you can switch to a free version (most likely better than McAfee), such as AVG or Avast.
I suggest Nod32 by Eset, if you're paying for an antivirus software.

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Have renewed Norton anti virus for the next year Paid by credit card. Computer shows 'protection expired confirmation # NP11822299


when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)

once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.

Please encourage us if this was helpful to you.

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I paid to renew my subscription but I didn't follow the links on my computer and my computer says it has expired but i've got the receipt to say i've paid for it.


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It says if it does NOT update after 48 hours, go to this webpage and follow instuctions...
http://esupport.trendmicro.com/Pages/My-expiry-date-is-incorrect-after-I-renewed-my-Trend-Micro-consumer-pr.aspx

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Why is my renewal via my computer not valid-Visa has been charged


Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
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  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

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Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

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I have a confirmation of renewing my subscription with Symantec--order number 9532099641--on August 9, 2008, but when I got on my computor this morning....it flashed on the screen that my protection had...


your symantec has been expired (this is because you are using a free software of semantec)

reinstalling it would help solve your problem and make sure to update it regulary.

thanks... :)

Aug 28, 2008 | Computers & Internet

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