Question about Konica Minolta bizhub C351 All-In-One Laser Printer

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Dead touch screen

The touch screen on our Konica Minolta C351 BizHub copier is dead. We only use it for copying; it is not connected to the network; we would rather not turn off the main power as it would delete all user accounts and counters (we have over 300 students using this machine). The only light on the panel is the one next to the panel power switch; pressing the switch has no effect.

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  • Anonymous Jul 02, 2008

    We have the same problem



    the brightness and contrast do nothing. Screen is completely dead.



    Of course Konica doesn't offer much of anything for troubleshooting in thier user guides other than paper jams and ink replacement since they want you to pay for their customer service

  • Guido Flores
    Guido Flores May 11, 2010

    I can know, that light is the one that ignites?
    You proved to reset it?

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Did you try to turn the brightness button.

Posted on Jun 19, 2008

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