Question about Xerox C2424 Copier

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Xerox copier C2424 error CT3

We just replaced the maintainence pack and now we are getting a CT3 error in which the paper is jamming in tray one before we even start a print job. What is going on it is making grinding noises now too.

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  • rhodek Feb 17, 2009

    CT3 error, based on the response. I will change the maintenance kit and check back...



    Ken

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Your maintenance roller could be out of place in the kit. Since you just replaced the kit and getting the grinding noise. Sounds like you have a problem with that kit binding as it pivots up and down away from the drum.

Posted on Mar 31, 2008

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Posted on Jan 02, 2017

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I am a tech also. This sounds like a paper path code.
On some of these machines the motor drives all feed rolls on all trays. Some have independent motors for each tray.
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Actuators on these sensors will hang up. Check the actuators to see if they are operating. If you can swap a tray sensor with another see if this changes when feeding paper. One sensor might be not working right.
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Check to see if the rolls are binding. They appear to be fine until you spin the rollers, they should spin free.
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Access the power switch by opening the Interface Cover on the right side of the machine.
c2424-interface-cov-open.jpg
  1. Power OFF the machine. c2424-pwr-sw-arrow.jpg
click on this:
for maintainance
http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_maintenance.pdf

for troubleshooting:

http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_trouble.pdf

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