We have been chatting to Ekse, but have lost connection after 55mins; PLEASE reconnect us to him.

If the Fn Key plus the WiFi key doesn't toggle the Wifi, then there may be a problem with the driver or the transmitter hardware in the laptop.

If you need to network with your office, you might be able to hardwire using RJ-45 or Direct Ethernet cable connection, in some cases, if your administrator allows this type of access. It will require a Cat 3 or Cat 4 (less likely) cable to connect in this way.

You could also get a card that inserts into the slot for the laptop for expansion, that would allow Wifi connections via another transmitter.

Another alternative would be to transfer your files to a usb 2.0 flash drive and transfer that to the office computer without Wifi, and continue processing your files from there through the USB 2.0 port found on many modern computers.

Or, if your office computer allows emailing files, then you could email the relevant files in an 'attachment' to your office network.

Good luck on this.

I hope this helps.

Hi Huw,

If your problem was unresolved, you can re-open the chat session - possibly with eske if he is available or with another expert if he is not. There is no additional charge for doing this - you only pay when the problem is solved and it does not matter if you previously accepted the solution.

I'm not 100% sure how you do this, but the first step is to visit your user area:

http://www.fixya.com/users/huw777

On the right hand side of your user page you will see your list of "Problems", one of which will be the live chat with eske. If you click on that problem from the list, you should get a transcript of the session and on the transcript page (or on your user page) there will be an option to reconnect to an expert or seek further assistance. See if you can find this. If not post back here and I will try to provide better instruction.

In addition, you should also email FixYa support and request a refund of the fee you have paid to post this message. Please quote problem/solution reference 7303110 in your email:

[email protected]

You should not need to pay to find out how to have your original problem solved and you should not pay for the problem until it has been solved.

I hope this makes sense. Please let me know that you have been able to find out how to reconnect your original live chat session.

Regards,
BElectric

bad internet connection is the reason why there is disconnect interruption while chatting . Just refresh your router internet and refresh your computer by restarting first before chatting and never open your yahoo messenger if you are not using. It will idle for quite sometimes.

sorry the chat is not working, please click on the reconnect button on the right of your chat window.

Hey,

its a pretty complicated process, I'm sure one of our experts could guide you on a live chat session.

but basicly, you need to connect the laptop to the same network as the others are connected to, have a look at the settings from the computer that is already connected to the wireless network and then use the same settings on the laptop, network name etc.


The printer.. it debends.

I'm sure one of our experts can assist you in more detail in a live chat session.

You can also contact geeksquad maybe they could come over and set it up for you.

Thanks,
Ekse

my ex wife used to say that to me all the time ekse lol


he rated me an inappropriate which was amusing

take care

Not again!!!

Try again, im here now.

Ok Sorry about the chat connection. I lost my internet connection


Please enable me to chat again

I can help you with this