Question about Canon DR-5010C Path-Through Scanner

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DR-5010C scanner yellow line

When I scan a document using 24 bit color and 200dpi, there is a yellow line across the entire image. The line is about 1/8 in wide. Do you why this is happening and how I can fix it?

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First clean the glass thoroughly using IPA (Iso Propyl Alcohol) Dont use any solvents. If you are getting the same result even after this, there could be a module problem.

S. Mohan

Posted on Apr 03, 2008

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Canon DR-5010C Scanner How to get rid of the 4 zero's at the end of the naming convention?


The 4 zeroes at the end are added on purpose. If you are scanning a set of documents, say 11 pages, to maintain the sequence the scanner scans them as abcd0001, abcd0002 till abcd 0011. Without 4 zeroes, the first file will be abcd1, abcd2....abcd10, abcd11. Now in the Computer the sequence will be abcd1, abcd10, abcd11, abcd2 till abcd9, altering the sequence. If you are scanning into PDF, the scanned images will be added automatically maintaining sequence.

S. Mohan, India

Jan 09, 2013 | Canon DR-5010C Scanner

1 Answer

THERE IS A LINE ON THE RIGHT SIDE OF THE SCANNED COPIES, CANNOT SEE ANY OBVIOUS DIRT ON ROLLERS


Look at the glass strip through which the documents are scanned. Even a tiny spot there results in a dark line along the scanned image. Often such spots come from scanning a document with corrections made using the white correction fluid :)
The users manual (UM) describes the cleaning procedure on pages 61-62, you can get the manual here:
http://usa.canon.com/cusa/support/office/imageformula_scanners/imageformula_dr_5010c_6030c/imageformula_dr_5010c_color_production_scanner#BrochuresAndManuals

Please come back and leave a rating/testimonial if helped or post a comment for further assistance.
Thank you for using FixYa, the community-based help site :)

Jul 26, 2011 | Canon DR-5010C Scanner

2 Answers

Hi, I scan documents (recto and recto-verso) using the InformatikScan software and the scanner Canon DR-9080C. When I scan for ex. 30 pages, after 10 pages the scanning process slows down in...


The scanner creates a Raster Image and if it is grey or color, the size is big. After a few images are scanned, the 'buffer' inside the scanner is full. It may take more time to process the scanned image by the scanner if it is 24 bit color. The image is sent to the computer Harddisk and if the disk is full or if it had not been defragged for a long time, the sectors may not be contiguous for speedy writing, This will slow up the scanning. Ensure the disk has large space. 'Scan ahead' slows down scanning speed. (Without scan ahead, the next page is fed only after processing, whereas when selected, just after the previous page is scanned, the scanner start the next one)
S. Mohan, India, Chennai

Jul 04, 2011 | Canon DR-9080C Path-Through Scanner

1 Answer

Canon DR-5010C when settings are changed to Auto Detection for page size gets an error message stating that "Scanning parameters are incorrect." I want to be able to scan stacks of paper of various sizes....


If you are using CapturePerfect 3, select page size as Auto-detection, detect size by Image width, Deskew by roller & Image, then you will get images exactly as that of the scanned image.
If you ae using CP2, then you can select Auto-detection AND page detection. The problem with CP2 is if the image is less than that of the guide-plate, you will get black background. You can clean this through software.
If you had select B&W scanning and chosen to save file in JPG format, the scanner will report error. JPG is only for Color/ Grey scale.
With CP2, I have observed that sometimes, the changes are not retained, unless you select 'default' first and alter the parameters. This is not found in CP3.
S. Mohan, Chennai, India.

Apr 28, 2010 | Canon DR-5010C Scanner

1 Answer

Auto detection can not be set as default


A 'Driver' is only the software portion to connect two hardwares. You need to install a printer driver for Printer, or a DVD driver for a DVD drive. Similarly, the scanner driver just connects the scanner to the computer.
You need to use a Scanning software to use the scanner. Canon offers CapturePerfect 3, using which you scan documents, do rotation, convert to PDF etc. CP3 has option to detect the page size. CP2 is available free of cost from Canon sites. CP3 comes with the scanner.
S. Mohan, Chennai, India

Apr 01, 2010 | Canon DR-5010C Scanner

1 Answer

Canon DR-5010C just black scans


I would completely uninstall the software, unhook the hardware, reinstall software toy around with the program a bit at this point. If the software states it WILL scan in color, I would go to Manufacturers site and download the latest version of the software.

Sep 22, 2009 | Scanners

1 Answer

Canon DR-5010c feed roller does not stop running after documents


Please blow air and clean the sensors. There could be a small piece if paper causing this. The scanner must be assuming that there is paper.
S. Mohan

Jun 11, 2009 | Canon DR-5010C Scanner

1 Answer

I have a new DR-5010C scanner. I used to use the


I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India

Mar 19, 2009 | Canon DR-5010C Scanner

1 Answer

Cannot select a lower bit depth in colour than 24 bit?


With better processors and large storage, higher color depth is the order of the day; however if you dont want higher color depth, you can convert the images after scanning. Ofcourse it requires an addl effort.

May 21, 2008 | Canon DR-9080C Path-Through Scanner

1 Answer

Canon Dr-5010C Scanner to Pc problems.


Are other formats, like JPG, working okay? Unselect multiple pages so that you get on image per sheet. Reinstall scanning software after a 'scandisk' command.

S. Mohan

Mar 04, 2007 | Canon DR-5010C Path-Through Scanner

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