- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Switch ON the PC, boot the PC in
'Safe Mode' by continuously tapping F8 button after you switch On.
Let windows boot in Safe Mode and log in to windows.
Go to 'Start'--->Programs--->Accessories--->System Tools--->System
Here you will have to check "Restore computer to an earlier time' and
Now you will find one Month Calendar window with Dates below, go to
the previous month by clicking the '<' sign in the upper left hand
corner of the Month Calendar and select any date that you see in Bold.
detail of that particular date should show "System Checkpoint" and
time on the right hand side box. Select that date.
Now, Click on Next and System Restore will start and windows will take a
When you first turn the laptop on is there a HP splash screen? Can you enter the BIOS (normally by tapping F2 or Del key). If so then it would seem the BIOS updated OK. If when you turn it on there is nothing the BIOS flash probably went wrong and the machine will need a new BIOS flash chip installed.
If you can access BIOS then it may be a simple problem that the new BIOS reverted to default values. The most common issue would be the boot mode of the HDD. Look through the BIOS menus and there should be an option for boot which will say AHCI/IDE/Compatibility. Try changing it to another option, save and exit BIOS and see if that helps. Try this for each option.
Alternatively tap F8 continuously when you turn the laptop on and see if the advanced boot menu appears, if it does try selecting Safe mode with networking.
Finally to test if the HDD is actually working, try downloading Hiren's BootCD and boot to it. Then run some HDD diagnostics to see if the HDD is operating correctly.
Hope this helps,
Try your old HDD in it and see if that works. If it does work then nothing is damaged except your DVD drive/Controller. Try putting the new HDD in another computer, installing windows then putting it back in the HP. If all else fails then flash the bios with an updated image and see if that rectifies the problem.
Hello you need to download right bios and burn it to a CD, then you need to boot from that cd. plz give me the exactly model of your computer? and I will search for the bios update. you can boot from the recovery cds before you have "installed" the right bios. let me know the exact model and I will give you more instructions what todo.
if you know how to burn and how to get the right bios go here and input your model. else let me know. hp drivers
so what did hp advise exactly.you could try removing rtc battery and see if it (bios)resets but I dont know yet exactly what youve done.you may need bios flash files installed on a floppy and reflash bios(depending what youve done this is the only left solution)