System Coordinator Password Reset

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Question about Nortel Norstar 16-Line PBX Speakerphone

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System Coordinator Password Reset

I need to reset the system coordinator password because it has gotten lost along the way. Can you help me?

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ninafolami Mar 12, 2009

I have the same problem, I need the system coordinator password reset. M7324
cheyenne2010 Mar 19, 2009

someone who worked here before set a password and now i need to reset it to retrieve messages
mbaker126 May 20, 2009

I have a phone that I need to retrieve messages from, but I do not have the admin/coordinator password. Now the phne is locked and says to ask the admin/coordinator for the password! That's me
and I don't know the password... what do I do to retrieve these messages and reset the password?

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Voice mail locked after various attempts at putting wrong password in. How do I rectify?

Your mailbox is assigned a maximum number of incorrect password attempts.
Norstar Voice Mail records the number of incorrect attempts from the last time your mailbox was successfully accessed. Once the number has been passed you are"locked-out" Your mailbox cannot be opened again until the System Coordinator resets the password

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Nortel norstar

ON NORTEL DO A FEATURE 983 PASSWORD IS GOING TO BE 120000 AND THAT WILL PROMPT YOU THRU RESETING THE PASSWORD IF THAT DOES NOT WORK DO A FEATURE 985 PRESS 9THEN TYPE IN (RESET SM ) THEN TYPE IN (PSWD) AND IT WILL GO BACK TO DEFAULT . PS THE SM STANDS FOR SYSTEM MANAGER

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Press "Feature 985" - this will show the voicemail extension. Dial "9" and it will prompt you for a password. Using the dialpad, dial "RESETSMPSWD". This will change it back to the default of "0000".

Good Luck!

Posted on Jul 26, 2010

System Coordinator Password Reset

1 Answer

Michael DeAngelo