Question about HP Color LaserJet 2600n Printer

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  • hexnut Apr 10, 2008

    I've been having the same problem, except it happens ALL the time. It reprints, albeit a faded version, of whatever is printed at the top of the page. Especially noticable when using large and/or bold fonts, or when printing color images. A horrible problem. Looks like HP hasn't gotten into producing **** and not willing to support it.

    After the warranty period, HP won't provide a solution, unless you agree up front to pay $25.00/hour; with no guarantee that they will be able to resolve the issue. I can understand not providing labor, or parts; but simple advice on what is obviously a common problem? Come on... they should already have a solution printed on their web site acknowledging the problem, and offering a solution, even if it means costly repairs. Sorry, HP your image is no longer the quality I used to expect from you.

  • NoHP_support May 09, 2008

    I have the same problem. The first few pages printed after a long idle time prints a ghost of the top left image down the left side. It doesn't matter if it's black or color. The color 'ghost' stands out more and is more noticeable than the black image. The spacing between images indicates it's the fuser sleeve. maybe the fuser isn't hot enough after sitting for awhile, or the toner isn't being cleaned off. Any suggestions other than replace all the cartridges?

  • NoHP_support May 09, 2008

    Repetitive image defect ruler
    Use a repetitive image defect ruler to measure occurrences of repetitive image defects to help solve image quality problems. Place the ruler next to the first occurrence of the defect on the page. Find the distance between identical defects and see the Repetitive image defects table to identify the component that is causing the defect.

    Repetitive image defects



    24.7 mm (0.97 inch)
    Developer sleeve (Print Cartridge)

    26.7 mm (1.05 inches)
    Charge roller (Print Cartridge)

    32.9 mm (1.3 inches)
    RS roller

    37.7 mm (1.48 inches)
    Transfer roller (ETB)

    54.5 mm (2.15 inches)
    ETB rollers (ETB)

    56.6 mm (2.22 inches)
    Fuser sleeve (Fusing Assembly)

    62.8 mm (2.47 inches)
    Pressure roller (Fusing Assembly)

    75.4 mm (2.97 inches)
    OPC (Print Cartridge)



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  • 26 Answers

Try to put another toner cartridge in. If that didn't work, you will have to replace the fuser assembly.

Posted on Mar 31, 2008


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