Hi guys, I am in desperate need of help. The printer is connceted to the till draw which I know works, but it wont open when the receipt is being printed. I had similar problem before and I used a cose ending with 40, but I do not know the rest of the code. Can you help me please.
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Dear cappina, Error code E16 indicates that remaining ink is unknown. It is common problem in refilling the cartridge. To fix this problem you need to deactivate ink level detection function. Follow this procedure: press and hold STOP/RESET button for about 9 seconds or more then release it. Now E16 has disappeared and the printer should work properly. As consequence, ink volume in panel become UNKNOWN. No problem. It will be back to normal condition when you replace the cartridge with new one. Regards,
Yes. You need to replace the fuser in the printer. Since I don't know what kind of printer you have, I can't point you to the exact one that you need but the fuser is a consumable item and therefore needs replacing after so many uses.
Hi, the error code you are getting refers to not enough current to power up the printer. I would suggest if you have it on a surge protecter, backups,etc . Disconnect the printer and plug it directly into the wall outlet.