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hit arrow down to "other set-up", select that, then keep hitting the next button until you get to auto-settle, hit edit, select off, hit exit, hit confirm changes, then press the cancel/clear key to exit set-up mode.
To Reboot the Verifone VX510 or VX570 terminal you will press the "F2" and "F4" buttons at the same time. When it prompts you for the password, you will enter it (this depends on which credit card provider you use) and it will bring you to a "sys mode menu 1" screen. The "F4" option should give you a "RESTART" option, which is the same as rebooting the machine.
If you press the F2 and F4 buttons and enter 1 Alpha Alpha 66831 and the terminal goes back to the idle screen then the system password has been changed or the battery is bad in the unit and will have to be replaced. Either way it will have to go to a repair facility to be corrected.
Yes he is somewhat correct. At the main sale screen hit the option 6 usually the password is 1 Alpha Alpha 66831 if it gets you to the Terminal Phone COMMs screen it is good. Choose phone then next and choose PBX code that is what needs to be dialed out from your phone system to get an outside line IE: 9,,8,... once that is edited choose enter then exit if that doesnt work at teh main screen hit the more key or the tip key until you see other setup then the password again. 1 ALPHA ALPHA 66831 hit the tip or more key again until you see COMMS. Select it then hit next until you see baud rate hit edit and that field and then next until you see 300 hit enter then exit save changes hit ok then the red X key to get back to the sale screen try that.
I do not have a pictur eor video but it is not difficult. Open printer door, place paper in printer with the paper coming out towards the keys of the terminal from underneath the roll. Pull slacked paper over keys of terminal and shut printer door.
here's some passwords you can Try: 1, 0000, 1234, 1701, 1739, 000000, 12345, 998877, 123456, 752036, 23378463, 45803155, 53664337, 1[Alpha][Alpha]66831, 6[Alpha]78727[Alpha][Alpha], Hope this help if not call us @ 775- 358-2922 : - )