Question about Dell Dimension 3000 PC Desktop
I am an 64yr old silver surfer, but I havnt a clue how technology works ( I just love it) I have a disc in the tray (closed) the green light is flashing
but I cant open tray. I looked on google and it said put pin in little hole below the tray a bit of noise bot didnt open. I think I have made it worse. FOOL EH???. Anyway nowone to help me. hope you can. Sheils
The small hole allows you to mechanically release the tray. Unfortunately, with the system still running, the drive will fight you. Shutdown the system and then try using the pin in the hole to release the CD. That should resolve the removal problem. As far as the CD drive goes, it may be attempting to read the disc and failing. Sometimes it just does not give up. You may need to have the disc lens cleaned or just replace the drive.
Hope this helps.
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Posted on Jan 02, 2017
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Removing a disc with the computer off
To remove a disc with the computer turned off:
1 Insert a slender object, such as a straightened paper clip, into
the manual eject hole.
The disc tray slides partially out of the drive (about 1 inch).
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.
2 Pull the tray out until it is fully open, remove the disc, and
place it in its protective cover.
3 Gently press the tray in to close it. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response Thanks, Joe
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
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