Question about HP Compaq NX9600 17.0-inch WSXGA+ BrightView 377219-001 PC Notebook

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HP nx9600 screen stays black when coming out of hibernation mode

When my HP nx9600 goes into hybernation mode and then starts back up the screen won't come back on. I have to do a hard reboot to get the screen to come back on

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  • loadsofspam May 20, 2010

    I did find my own solution, I did turn off the hibernation mode and so far that did the trick. I'll try uninstalling the ACPI using Windows 7

  • loadsofspam May 20, 2010

    I did find my own solution. I just disabled the hibernation mode in the power management. I will try to uinstall the ACPI

  • loadsofspam May 20, 2010

    I will try the uninstall of the ACPI. I did find an answer of sorts for myself. I just disabled the hibernation mode.

  • loadsofspam May 22, 2010

    So far so good, thanks for the help

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  • 83 Answers

There are several reasons behind this.. u can apply below setps to get it resolved.

There is one document on HP regarding this issue. they say that this is known issue with Windows xp and have provided below the solution on the same. check the belwo link for the same.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01723632


However i would also recommend the below stpes to perform.
To reinstall Power Management, take the following steps:

1. Click Start, Control Panel, Performance and Maintenance, and then System icon.
2. This opens the System properties window.
3. Select Hardware tab and click Device Manager.
4. Click "+" beside System devices.
5. Select ACPI Power Button.
6. Right-click the device and select Uninstall.
7. Restart the system.

Power Management will get installed automatically on restart.

You need to update the latest BIOS

== Try Resetting BIOS

1. Restart the notebook.
2. Tap the F10 key as soon as the HP logo appears.
3. Using the arrow keys, from the File menu, Select "Restore Defaults" and then select "Save changes and Exit"

I hope this solution will work. Plz get back if this solution resolvs ur issue or not.

Dreamkam..

Posted on May 16, 2010

  • Kamlesh Ujgare
    Kamlesh Ujgare May 20, 2010

    Yes..but thats temporary soln..so wen u get tym apply these soln.it should resolve ur issue permanently...



    thanks..

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what i can suggest now is that......................

go to the Power Options in the Control Panel and do the following.

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  • use your computer and see if the problem re-appears, go to the control panel and on the power option, select Never to all options when using battery or ac power.
cheers...............

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