THIS IS THE SOLUTION. I have been struggling with this for a week and I just solved it. It is a software conflict with Windows Media Player 11. Roll it back to the previous version, restart your computer and your Zen V Plus will be recognized . It's really that simple.
Unplug it altogether! put a pin in the reset hole, but dont worry this will only take everything off and then put it back on again. everything WILL be on the zen player still... Wait for it to load media library, which is stored on the computer. Plug it back in. It shoud work! If it doesnt do it again. And again... and again...
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Install the Windows driver included in the product package
before connecting your Sylvania MP3 player. Insert the included driver
CD into your CD-ROM drive and run the setup file if it does not load
automatically. This driver makes sure your computer can recognize and operate the Sylvania MP3 player.
Insert one end of the USB cable into the USB port on the Sylvania MP3 player.
Insert the other end of the same USB cable into the USB port on the computer.
Wait for the computer to recognize the Sylvania MP3 player as
a connected device. Open your file manager or browser to locate the
Sylvania MP3 player as a drive or connected device if your computer does
not prompt you automatically.
Open the file folder containing the MP3 or WMA digital music files you wish to download to your Sylvania MP3 player.
Drag and drop the file or folder icons of your desired
digital music onto the Sylvania MP3 player device icon. Drag and drop
the digital music into open folders within the Sylvania MP3 player
device icon as well.
If you're using the retractable usb cable that came with the player, replace it. I had the same problem. XP recognized that there was a device, but couldn't open it. I was getting a "Driver not installed" error in device manager.
windows media dont surrport mp3 u cant play mp3s but thats it. when u plug in the usb from ur mp3 player it should pop up new hardware found in the right bottom corner double click on that i should open up the mp3 folder after tat just click and drag the music u want in to that folder and ur on your way. please rank