Question about Eureka Altima Upright Vacuum Model 2996AVS Vacuum

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The vacuum doesn't have an suction power to pick up anything from the carpet?

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Make sure the bag is empty, then remove the bottom plate from the brush head--look for a debris jam near the rear end of the brush compartment. Remove the bag and look below where it attaches to the base for a similar debris jam. A stiff thin wire (coat hanger) with a small hook bent into the end is handy for clearing the debris out. Take the machine outside and turn it on once--if you were successful, the air will rush through it again (and blow a wad of junk into the air). Hope this helps!

Posted on May 16, 2010

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Posted on Jan 02, 2017

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Lost suction from cleaning dyson roller brush


Hello,

This is actually a very common problem that we see for repair on Dyson Vacuums. Usually what happens is that the vacuum doesn't loose suction like most people think. You can test this by feeling the suction power on the hose. If you have suction coming from here, then most likely the machine isn't clogged.

What happens is that the bottom soleplate on the vacuum cleaner can easily be re-installed the incorrect way. If this happens the brushes on the vacuum cleaner can not even hit the carpet, which makes the vacuum feel like it's not picking up, but when the suction is tested from the hose it has plenty.

We see a lot of Dysons come in for repair with this problem. The bottom plate is not flush with the rest of the vacuum cleaner. Here's a picture of what an improperly installed bottom soleplate looks like:


974f88e.jpg
When the bottom plate is put back on the vacuum, you should make sure that the bottom plate (the purple colored part in the picture) is flush with the agitator housing tray (red part in the picture). If not, the brushes will not hit the carpeting, and the vacuum won't really pick up anything.

This is how a correctly installed bottom soleplate should look like:


70cf24d.jpg

This should be the first thing you should check on your vacuum cleaner as it's the easiest and most common solution. If this doesn't fix your Dyson, please just use the Clarification Request form, and let me know which exact Dyson model you have, and whether the vacuum has suction power from the hose, whether the brushes turn when set to the carpet setting, and how old the vacuum is. I'd be happy to try and further diagnosis the problem with you.

I hope that this was helpful to you. If it helped you, please be sure to rate the repair as helpful by clicking the thumbs up icons in the top right hand corner.

Thank you very much,

Chris J.
GoVacuum

Mar 31, 2010 | Vacuums

1 Answer

My dyson vacuum appears to still have suction but it doesnt


That means that the belt is stretched or worn. This causes the roller brush to not be able to turn the way its supposed to against the resistance of the carpet and therefore won't pick up well. You need to replace the belt. Here are the belts you need:

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1 Answer

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The reason it doesn't pick up on the carpets is because the belt is stretched or worn and can't turn the roller brush against the resistance of the carpet. Here is a link to the replacement belts you need:

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1 Answer

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I have found more vacuums on the way to the dump because they were full. Check. Is it full?
If not the air way is clogged.

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Check the nozzle . Turn it over on it's belly and remove the 4 screws that hold the base plate on. Take off the plate and remove the brushroll. I bet you will see a clog in the intake. If not take it to your local vac shop and let them fix it.

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check the filter gauze on the unsud of vack where bag is if this is blocke you will not have vacuum as there will not be ventilation thro this filter should be able to feel blow of air from this vent when vacuuming up hope this helps good luck from uk !

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No suction on kirby g4 upright vacuum. Can't use attchments.


First remove the mini-emptor and check for a clog also check the fan for anything cloging that or the hose may be clogged

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3 Answers

No suction when carpet cleaning. Also won't stand upright


Its possible that it may be blocked in the foot of the vaccum. try going through your instruction manual to locate details on how to disassemble the suction brush and connecting ducts. If you dont have one then use this link to download it. http://ubermanuals.com/node/1870

Let me know how you got on


Cheers

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