Question about Fujitsu ScanSnap Manager

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PDF file cannot be found

Fujitsu ScanSnap scanner is responding to my computer. But after I have scanned a document, I cannot find the file. I was prompted by the message "There was error opening this document. This file cannot be found. Please help determine what causes the problem, and how to solve it.

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  • skardos Sep 24, 2008

    Computer responds to scans but the document does not show up on the list of scanned documents. 

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Install acrober reader again and try it.
also u can try to scan document in jpg format.

Posted on Mar 31, 2008

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1 Answer

Unable to Scan to print


As from your question it is understood that, you have not correctly uninstalled all the software and drivers related to Fujitsu Scansnap S1500M printer from the computer. So to help you uninstall it correctly and reinstall it again, please follow the step-by-step instructions mention under 'Uninstalling on a Windows OS' on page.no.355. and to reinstall it follow the instructions mention under 'Installing Scansnap Manager on Windows' on page.no.47 from the user manual link given below:
http://www.fujitsu.com/downloads/COMP/fcpa/scanners/s1500_s1500m_ops-guide.pdf

If issue persists, you are advised to contact printer manufacturer from the below link:
http://www.fujitsu.com/global/support/

GuruAid.com

Mar 16, 2016 | Fujitsu ScanSnap S1500M

1 Answer

Everytime i try to scan any document using my Fujitsu ScanSnap S510, the blue light on the front-right side of the device blinks 3 or 4 times and nothing else happens (the document, therefore, is NOT...


I had a similar problem. All I did was unplug the USB cable from the scanner and reattach it. Sometimes I would have to close scansnap (blue "S" icon in the sys tray at the bottom right), and then power on the scanner.

Nov 28, 2011 | Fujitsu ScanSnap S510

1 Answer

My ScanSnap has worked flawlessly for years. I just tried to scan and got the following message: undefined error occurred.(0xffffdcf7) Won't scan. Tried to reboot - no luck. Let me know...


The same thing happened to me. In a nutshell, you have to install new drivers. Have you recently upgraded your system to SnowLeopard or Lion? I did, and that's what went wrong.

To do:
1. Make sure you have the latest ScanSnap manager: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac.html
Install that.
2. Get the Lion update: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac-mg22.html
Install that.
3. Open the new ScanSnap Manager (v 2.2). Delete the old one from your dock, so you don't get confused.
4. Scan away.

Aug 06, 2011 | Fujitsu ScanSnap S510

1 Answer

I have a solid line appearing top to bottom down one side on documents after I scan them, how can I remove it


You need to open up the unit and clean all pieces of glass. There is something on the glass causing the line.

Aug 04, 2011 | Fujitsu ScanSnap S1500 Instant PDF...

1 Answer

Neither of my computers will recognize the scanner and I cannot scan a document


you may have to check if the appropriate driver for your printer is installed in your computer. Please find the following link for the driver, please double check, the driver should be according to your operating system.

http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/s500.html

Jan 10, 2011 | Fujitsu ScanSnap S500 Pass-Through...

2 Answers

I can not scan to folder now, I am using scansnap s510m, please guide how to solve this problem. I am using macbookpro


Click and hold down the mouse button over the ScanSnap Manager Icon in the Dock menu and confirm that Quick Menu is checked.

load the document you want to scan

press the scan button

when scanning is complete the snapscan quick menu appears

place the curser on the scan2 folder

click it in the action list

a preview window appears

You can change the file name and the folder you want to put it in. You can also resize it here by dragging the lower right corner

here is the manual

http://www.fujitsu.ca/pdf/scanners/manual/operator/s510/S510M_Owner_P3PC-1942-01ENZ0.pdf

Dec 31, 2009 | Fujitsu ScanSnap Manager

1 Answer

How do i delete error pages after scaanning?


I changed the settings from duplex (double sided) scanning to simplex (single sided) scanning under the settings tab in the scansnap organiser. this was ok since i had all one-sided documents to scan. you would need to reverse this settings change anytime you have a double-sided document to scan.

Nov 18, 2009 | Fujitsu ScanSnap S510

1 Answer

After scanning the first document and saving the file the scanner will not scan another document. I have to close it and open it back up to scan another document.


your memeory does not allow to scan more than one documents and when you close and reopen it refresh the temp. memory in your system...try to clean all cach and and clean the system or close some of the background applications that is running.

Nov 07, 2009 | Fujitsu ScanSnap S510

1 Answer

PFUSSMON HAS STOPPED WORKING ON MY SCANSNAP S1500


Find your specific scansnap product and update it:

http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/downloads.html

A user had a similar issue and I found this update for the scansnap S1500 manager:

http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/s1500.html

This occurs with certain Intel dual core processors, so you might be effected accordingly.

--Rob

Jul 08, 2009 | Fujitsu ScanSnap Manager

2 Answers

My Fujitsu ScanSnap S510 only flashes 5 blue lights


I got off the phone with Fujitsu and i was told you need to make sure that the ScanSnap Icon is in the system tray without a Red Line cross through it, so if it is not in your system tray start the snap scan program, if it's disabled re-enable it and you should be good.

May 26, 2009 | Fujitsu ScanSnap Manager

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