Question about HP G60-235DX Notebook

4 Answers

There is a fake anitvirus 2010 that has infected

There is a fake anitvirus 2010 that has infected a computer. It will not allow virus ware to be run. I have followed a few ideas from major geeks.

Posted by on

Ad

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 834 Answers

I have removed that virus on a few computers using Malwarebytes on full scan, have you tried that program yet? Not only does it work, it is also free and it is certainly worth a try before you have to wipe that hard drive and re-format the hard drive.

If you can not dowload it with that infected PC then use a friends PC and download it into a portable usb device or onto a compact disk, and then use that to tranfer the program .exe into the infected PC.

If you are using widows vista then right click on the program and select "run as administrator" to install or to run the Malwarebytes program.

You can download Malwarebytes from this site;

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol

Posted on May 16, 2010

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 86 Answers

It is not a short process but is possible, here is a guide I hope is helpful. There is a manual and an automatic way (in the form of a download), I strongly recommend the manual but it is harder.

Posted on May 16, 2010

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 2,404 Answers

Startup your laptop and press F8 to go into safe mode, Once your there go into your system tools folder and choose the system restore option. Choose a date the last time you remember the laptop behaving properly. Dates that you can restore back to will be in bold.

Once you choose a date then let it restore the laptop back to that date. It will ask you to reboot the laptop. Go ahead and let it go into windows normally. See if the computer is still infected. Alot of viruses and spyware put themselves in the windows registry so by restoring your laptop back to a certain date, it can remove it.

If that doesn't work you can try AVG, Kapersky, Malware bytes. All those programs can possibly remove the virus.

If none of these steps work, then the best thing is to save your important data and then wipe out the laptop and restore it back to factory defaults because the operating system might be corrupted beyond repair.

Posted on May 16, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,902 Answers

Out of all of those solutions for the antivirus virus the only solution that I have found to work was to download a program called Malware Bytes. you can google search it or download it from cnet.com. Other then that the only other way to fix the issue is to format your hard drive

Posted on May 16, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My acer is infected everytime I try to download a security for it it throws up an error saying this file is infected and asks me is I was to activate my anitvirus software now ( I never downloaded that...


You've got yourself a rogue anti-virus that is a form of computer malware that deceives or misleads users into paying for the fake or simulated removal of malware and won't let you do anything on the computer. Follow the instructions on this link to get rid of it.

Nov 15, 2010 | Acer Aspire One Netbook 8.9" Notebook

Tip

How To Remove A Virus From Your Computer


Requirements: On an uninfected PC connected to the Internet, download the following programs to a thumbdrive. We will need this to fix the infected computer.
Instructions:
  1. Shut down the computer as soon as you realize there is a problem. Pop-ups, program errors, dll errors, fake Anti-Virus scanners, and similar are signs there is a problem. Shut down the computer normally, or hold the power button in until the computer shuts off.
  2. Power on the computer, and hit F8 before the Windows Startup screen appears. Select Safe Mode.
  3. Login if asked to, if not select Yes to continue.
  4. Click on the Start menu, select Run, type msconfig and press Ok, or type msconfig into the Start menu search box and press Enter.
  5. Under the General tab, select Diagnostic Startup. Press Apply.
  6. Under the Services tab, check the Hide All Microsoft Services box, and uncheck any services you don't recognize in the window.
  7. Under the Startup tab, select Disable All. Press Apply and Ok.
  8. Don't restart the computer yet.
  9. The System Restore Utility backs up selected files automatically to the Restore folder. Quite often are infected files stored there as backup files, and many Virus Scanners are unable to delete these files. If you suspect your computer may be infected, it is recommended that you disable the System Restore Utility to remove the infected files from the Restore folder.Select your OS for directions on how to disable the System Restore Utility - XP, Vista, 7
  10. While in Safe Mode, insert your USB thumbdrive and open it in My Computer.
  11. Open Combofix.exe, select Ok when it asks. Let Combofix scan and remove any infections it finds. It should restart the computer when it is done. When it restarts, boot up into Windows normally.
  12. Login if asked to, open your thumbdrive in My Computer again, and run Combofix.exe once more.
  13. Open up SmitFraudFix.exe from your thumbdrive. Press any key to continue when asked. Type 2, and press enter. When the scan is complete, restart your computer.
  14. If you had a fake Anti-Virus Scanner infection, open up Remove Fake Antivirus.exe from your thumbdrive. Press Start, and press Yes. When the scan and removal is Complete, restart the computer again.
  15. Install Microsoft Security Essentials, or your choice of Anti-Virus Software when the computer returns back to the desktop.
  16. Restart if asked to, and when the computer restarts, run a Full Scan in Microsoft Security Essentials.

on Feb 25, 2011 | Computers & Internet

Tip

HOW TO REMOVE ,ave.exe known as "VISTA SECURITY 2010 POPUP"


Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}

It is fake antivirus on internet. Most of the internet users have got bad experience with this VISTA SECURITY 2010 POPUP. This particular virus cannot be detected with any normal antivirus software and at the end internet users are the victim of loosing important data by formatting the hard drive. This is a scam, should not be taken lightly. It will give popup on your screen like- your Vista PC has got serious infection - System infected with Trojan. Even it will give count of infected files, which is really very scary. This fake antivirus might have downloaded by clicking on infected FACEBOOK or MYSPACE ads or by downloading any software or movies or songs.


Press Crtl+Alt+delete and open task manger then click on process tab. Highlight ave.exe and click on end process


Try the following steps


Go to Start> Run. Type notepad and press enter...
While notepad will open, copy all the text on notepad.



Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Classes\.exe]
[-HKEY_CURRENT_USER\Software\Classes\secfile]
[-HKEY_CLASSES_ROOT\secfile]
[-HKEY_CLASSES_ROOT\.exe\shell\open\command]

[HKEY_CLASSES_ROOT\exefile\shell\open\command]
@="\"%1\" %*"

[HKEY_CLASSES_ROOT\.exe]
@="exefile"
"Content Type"="application/x-msdownload"


Then save this notepad as fix.reg on the Desktop


*** (Remember to select All Files on save as as window while saving the notepad) ****


Double Click on fix.reg and then click YES for confirm.


Restart the computer.

on Sep 30, 2010 | Free of Virus Remove Fake Antivirus

1 Answer

My computer is infected with something called security tool telling me i have worms, when in fact it is a worm. i cannot uninstall or even find it in files or programs the file name is 975937287.exe how do...


Its a fake anti virus program. The best thing is to search google for fake antivirus removal tool. Run this and after that get yourself a good anti virus program with buit in spyware remover to keep this from happening again.

Nov 13, 2010 | Free of Virus Remove Fake Antivirus

3 Answers

I keep getting a virus alert and when I ask to remove viruses it brings me to a page to buy virus protection. I already have virus protection on Windows. What can I do to resolve this annoying problem...


You are infected with a Trojan or Malware. The pop-ups are bogus.. You are only infected with the product they are trying to sell you. What is the name of the Virus Protection they are trying to sell you? First thing to do is restart your computer in Safe Mode and run all your security scans. See it they find the culprit.If not post back,

Sep 25, 2010 | Computers & Internet

Tip

How to Remove Fake Antivirus.


Fake antivirus is a type of virus/malwares which says itself to be an antivirus. It infects your computer when you accidentally click a link in a website which will download the malware into your computer and run automatically when your windows boot. It infected computer and produces fake alert warnings.
To remove it download fake antivirus removal tool from here.
Please Vote for this Tip if you found it helpful….

on Jun 02, 2010 | Computers & Internet

Tip

Antivirus 2009 and 2010 Scam


If you have seen any of these popups shown below, on your computer, you have been infected with a fake antivirus. Not only is it fake, but it tries to force you to buy it, which is illegal and is considered fraud by authorities.
This program and it's many variants, take over administrative control of your PC, disable Task Manager, and regedit as well as replacing your desktop wallpaper with their fake warning. Well, it WOULD be fake, if this program weren't a Virus program all by itself.


Quoted From Bleepingcomputer.com


What this programs does:
Antivirus 2009 is a new rogue (Fake) anti-spyware program from the same family as Antivirus 2008 and Doctor Antivirus . Antivirus 2009 is installed and advertised through the use of misleading web sites that attempt to make you think your computer is infected with a variety of malware. Once installed, Antivirus 2009 will scan your computer and list a variety of fake infections that can't be removed unless you first purchase the software. These fake infections are only being shown to scare you into purchasing the malware.
When Antivirus 2009 is installed, a Internet Explorer browser helper object is also installed that displays fake messages when using Internet Explorer. These messages range from a line at the top of the browser stating an infection was found to adding a box to the Google homepage stating Google detected that your computer was infected. These tactics are just two more methods where Antivirus 2009 uses false information to scare you into purchasing their software.
1f33d03.jpg

Doctor Antivirus below

693d5ca.gif

Antivirus 2010 looks almost the same as 2008 and 2009.

e799bc4.jpg


Antivirus 2010
is a rogue anti-spyware program from the same family as Antivirus 2008 and Antivirus 2009. Like its previous incarnations, Antivirus 2010 is distributed through the use of advertisements on the Web pretending to be online anti-malware scanners. These advertisements pretend to scan your computer and then state that your computer is infected and that you should download and install Antivirus 2010 to remove these infections. These rogues are also known to be advertised and installed through Trojans that display fake security alerts in your Windows taskbar stating you are infected. Once you click on one of these alerts, it will bring you to the download page for Antivirus 2010, or even download and install it without your permission.
Once Antivirus 2010 is installed on your computer, it will be automatically configured to run when you logon to Windows. This is done by adding a startup that launches the C:WindowsSystem32wingamma.exe executable. This executable will then launch the AV2010.exe and the fake Windows Security Center. Once running, it will scan your computer and list a variety of infections that cannot be removed unless you first purchase the software. This infection will also randomly display fake security alerts on your computer stating that you are infected or have some sort of security risk. If you click on these alerts, it will prompt you to purchase the software. These fake alerts, along with a fake Windows Security Center that advertises Antivirus 2010, are used to further scare you into thinking you are infected so you will purchase this malware.
Another new addition to these types of rogues, is the creation of a fake Blue Screen of Death. At random intervals, Antivirus 2010 will create what appears to be a Windows crash, but in reality is just a hoax. These fake crashes are used to further scare you into purchasing this malware. If you receive this crash, you can simply reboot your computer , or try pressing Alt-Tab or Control-Alt-Delete to get out of it. The text of the crash is:
***STOP: 0x000000D1 (0x0000000, 0xF73120AE, 0xC0000008, 0xC000000)
A spyware application has been detected and Windows has been shut down to prevent damage to your computer
SPYWARE.MONSTER.FX_WILD_0x0000000
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Click to make sure your antivirus software is properly installed. If this is a new installation, ask your software manufacturer for any antivirus updates you might need.
Windows detected unregistered version of Antivirus 2010 protection on your computer. If problem continue, please activate your antivirus software to prevent computer damage and data loss.
*** SRV.sys - Address F73120AE base at C0000000, DateStamp 36b072a3


END QUOTE HERE:


As you can see, all of this looks so very legitimate, as well it should, since THESE particular crooks have taken malware to a whole new level.
Yes, they will get caught, they always do.


The real difference here is that these particular scammers have decided to strong arm you much like a mobster demanding protection money, so the crime as well as the consequences will be much more severe.


The GOOD news though, is that even if you are infected at this very moment with this nasty program, you will be able to remove it before you reboot your PC and come back to Fixya!


Download and run, Malwarebytes Anti malware.
Don't forget to update it first though, just in case the fake antivirus has changed its nature to evade detection.
So far, this is the only program I have found to eliminate this problem, but I'm pretty sure others will follow the same path.


Follow up with Avast Antivirus, if you want something stronger than what others pay hard cash for at the store. Dont forget to uninstall your current Antivirus first, after all, it did fail to kill Antivirus 2010 didn't it?




Happy Hunting!

Please Vote for this Tip if you found it helpful.
Bob S.

on Apr 02, 2010 | Computers & Internet

1 Answer

Restarting problems


Restarting problem could be due to Over-Heating of the CPU or Virus, worm, malware infection.

For overheating problem, you need to open the notebook and blow it with an air blower mainly near the CPU area.

For virus or worm problem, you can scan the system with a good anitvirus like Kaspersky Internet security 2010 or Mcafee Internet security with their latest updates installed.

Hope it will solve your Problem.

Feb 26, 2010 | Acer Aspire 3690-2710 Notebook

Tip

Quick Fix for most FAKE Anti-Virus infections.


Note: Get a pad of paper as you will need to write down a few file names.

1. Identify the fake Anti-Virus program.
This is simple just look at the name and icon of the program claiming to be an anti-virus. This should not be hard because they are constantly informing you of fake infections and automatically running scans. After you know which program is bothering you click the start menu or if you can access your desktop find the fake AV programs icon. Once you find the icon on your start menu or desktop right-click and go to properties. Now write down the name .exe file.

2. Deleting the virus
First of all restart your computer in safe-mode. You can do this by either restarting your computer and repeatedly pressing the F8 key until the safe mode screen appears. Or you can click start menu>run type msconfig and hit enter. Click the BOOT.INI tab then put a check next to /SAFEBOOT. Click Ok and then Restart. Once your computer is in safe-mode click START>RUN. Type regedit and hit enter. Press Ctrl+F so that we can search for the fake AV. Remember that file name you wrote down earlier type that into the find box and hit enter. Right click on and delete any registry entries associates with that file. This will prevent the fake AV from trying to run the next time you start your computer. After you have found every entry tied to that filename type in the actual name of the fake AV ex. Anti-Virus 2009. Do the same thing as you did with the filename delete any and all entries associated with the name of that AV.
After this is completed close the registry. Click START>RUN type msconfig. Go to both the Startup tab and the Services tab and look for any entries that have the name of the fake av program or the filename you wrote down. Un-check any you find. Now close the configuration panel. Click START>SEARCH>FOR FILES OR FOLDERS... type in the name of the file you wrote down and hit enter delete any of the files you find with that name. Also if any of the files are in a folder named what the AV is delete those entire folders. DONT delete your system32 folder or anyfolder found in your C:\Windows directory unless you know for 100% that its only contents are files associated with fake AntiVirus Program. If you are unable to delete the file ex. it gives you an error message saying its already running restart your computer again in safe mode and try deleting it again. After that is complete and you booted your computer in safe mode using the msconfig method click START>RUN type msconfig goto the BOOT.INI tab and un-check /SAFEBOOT if not just restart your computer.

After those steps are completed the fake Anti-Virus program should not be bothering you anymore. Remember this is only a quick fix so that you can at least use your computer to run an anti-spyware\malware\virus program and this is highly recommended as its likely you have more infections.

on Dec 06, 2009 | Computers & Internet

Not finding what you are looking for?
HP G60-235DX Notebook Logo

53 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...