Question about RIM BlackBerry Bold 9700 Smartphone

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Last night the battery of my BlackBerry Bold 9700 Smartphone was half full and teh BB was working receiving e-mails, phone calls, etc. This morning the dispay screen was off together with all other keys. I stared charging the phone but this tdid not change anything. I tried various ways to 'turn it on', but nothing happned. Yes, when I called my BB phone number teh device responded with usual by vibrating with simultaneous ring tone and a red flush. I could not anser teh call because teh keys did not respond. The situation was teh same when receiving e-mail (my computer e-mail is copied to the BB) - it rings but I cannot see anything on teh dispay nor pressing any keys could provide any response. Could you advice as to what might be the problem?

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Hello,

The problem is that your phone as been affected by virus.

Your phone as been affected by virus that is why you cannot get any display on the screen and all other keys are also affected, that is why they are not responding.

The only way out of this is you will need to flash your phone, you will need to take the phone to a service center to help flash your phone, after flashing, your phone will be restored back and your screen will also display and other key will also respond.

Take care.

Posted on May 16, 2010

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