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Combi not playing DVD's

My daughter's TV/DVD combi is only a couple of months old. It's Disney princess model P1320PTVD. It has recently stopped playing DVD's. The remote control is working, as is the the TV part of it. When the DVD is put in, it makes a noise as though it's about to play, however does nothing at all. When I eject the disc, it takes an eternity for the drawer to open. I've checked the users guide but there's no help for this problem at all. Can anyone here help?

Karen1972

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  • karen1972 Apr 01, 2008

    Thanks for your help. I'm still trying to find the receipt for it. As for the DVD's, I've tried about 3 or 4, some old, some brand new, but they do play in other players (and they're not upside down lol). Is it possible that something could be jammed in it (kids will be kids).



    Karen1972

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  • 108 Answers

If this unit is a few months old can you swap it with the shop you got it in? Errors like the ones you mention sound like the laser is not reading the DVDs. (Which you would expect to find on old players).

Just check you are putting in valid DVD's which play in other players and that you are putting them in the correct way (not upside down - yes it happens).

Regards

Posted on Mar 31, 2008

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